Sleep Expert - Sales

Mattress Firm • Morris Plains, NJ

110d • $55,000 - $75,000

About The Position

Join Mattress Firm and have the job of your dreams! Helping people sleep well so they live well is at the core of what we do. Our Sleep Experts are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you'll get to know everything sleep and help us create an exceptional in-store experience. This isn't your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.

Requirements

• Passionate and ambitious individuals who are innovators, action takers, growth seekers, and life changers.
• Ability to communicate professionally and represent the company brand in all interactions.
• Willingness to seek and accept constructive feedback for continuous improvement.
• Ability to lift up to 50 pounds.

Nice To Haves

• Experience in retail sales or customer service.
• Knowledge of sleep products and mattress industry.

Responsibilities

• Elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
• Execute the Mattress Firm selling programs and support a seamless omni-channel experience.
• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers, serving as a subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Execute current visual merchandising and POP standards.
• Adhere to company merchandising and marketing programs to standard.
• Maintain customer relationships during and post-purchase.
• Seek and accept constructive feedback for continuous personal, professional, and performance development.
• Continue to develop skills, competencies, and product knowledge through assigned coursework and training.
• Maintain awareness of competition, advertisements, and services offered.
• Leverage social media to positively impact brand awareness and increase sales.
• Ensure timely open and closing procedures.
• Follow all company procedures on cash handling including acceptance of payment and deposit processes.
• Ability to push, pull, and lift up to 50 pounds to assist customers with load outs and in-store purchases.
• Adhere to all sales processing policies to ensure proper creation and execution of customer invoicing.
• Communicate professionally with all internal and external contacts.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to maintain a safe work environment.

Benefits

• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• Employee discounts on Mattress Firm sleep products and accessories.
• Get paid on demand.
• Excellent career growth opportunities through on-the-job training and development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Furniture, Home Furnishings, Electronics, and Appliance Retailers