SLED Account Manager
About The Position
Develops and executes territory‑specific account plans for SLED customers in California and Hawaii, focusing on solution adoption, strategic alignment, and long‑term partnership growth. Builds trusted relationships with state agencies, counties, cities, school districts, higher‑education institutions, and IT/procurement stakeholders across both regions. Manages and exceeds sales quotas aligned with West Region SLED market objectives. Leads or supports client meetings, RFP/RFQ processes, purchasing cycles, and contract negotiations, with guidance from senior leadership where needed. Partners with resellers, VARs, integrators, and channel organizations to deliver compliant and value‑driven solutions tailored to government and educational requirements. Gathers customer, regulatory, and market insights to inform internal teams on product, service, and strategy improvements. Collaborates with legal, pricing, marketing, operations, and technical resources to ensure smooth execution of complex SLED sales cycles. Analyzes win/loss data, competitive factors, budget cycles, and procurement trends within California and Hawaii to optimize sales performance and territory strategy. Supports and participates in SLED‑focused workshops, conferences, webinars, and training events to enhance customer engagement and education. Monitors account performance metrics, identifies new revenue opportunities, and manages renewals, expansions, and long‑term account health. Influences regional SLED strategy by providing insights, competitive analysis, and customer‑centric recommendations. Acts as an informed team member supporting broader organizational goals within the California and Hawaii territory. Handles routine SLED account needs and procurement activities within established guidelines. Supports more complex contract, compliance, and deal‑desk matters with senior team assistance.
Requirements
- Four‑year or Graduate Degree in Business Administration, Public Administration, Sales, Marketing, or related field; or equivalent experience
- Typically 4 years of experience in account management, public‑sector sales, technology solutions, or related areas
- Public‑sector sales and procurement processes
- Business development & territory management
- CRM proficiency (Dyanmics preferred)
- IT product and solution knowledge (hardware, software, cloud, storage, networking)
- Pipeline management and forecasting
- RFP/RFQ writing and review
- Stakeholder and partner management
- Sales prospecting, selling techniques, and upselling
- Event and workshop support
- Conflict resolution and customer engagement
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity
Nice To Haves
- Prior experience working with California or Hawaii government agencies or educational institutions is preferred
Responsibilities
- Develops and executes territory‑specific account plans for SLED customers in California and Hawaii
- Builds trusted relationships with state agencies, counties, cities, school districts, higher‑education institutions, and IT/procurement stakeholders across both regions
- Manages and exceeds sales quotas aligned with West Region SLED market objectives
- Leads or supports client meetings, RFP/RFQ processes, purchasing cycles, and contract negotiations
- Partners with resellers, VARs, integrators, and channel organizations to deliver compliant and value‑driven solutions tailored to government and educational requirements
- Gathers customer, regulatory, and market insights to inform internal teams on product, service, and strategy improvements
- Collaborates with legal, pricing, marketing, operations, and technical resources to ensure smooth execution of complex SLED sales cycles
- Analyzes win/loss data, competitive factors, budget cycles, and procurement trends within California and Hawaii to optimize sales performance and territory strategy
- Supports and participates in SLED‑focused workshops, conferences, webinars, and training events to enhance customer engagement and education
- Monitors account performance metrics, identifies new revenue opportunities, and manages renewals, expansions, and long‑term account health
- Influences regional SLED strategy by providing insights, competitive analysis, and customer‑centric recommendations
- Handles routine SLED account needs and procurement activities within established guidelines
- Supports more complex contract, compliance, and deal‑desk matters with senior team assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
