Provide districts/charters with technical assistance and software support on Skyward business and financial platforms. Maintain a positive working relationship with clients, meet deadlines, and ensure accurate information. To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. They are intended to be accurate reflections of those principal job elements essential for making fair hiring and pay decisions. This position may be partially or completely funded using grant and/or federal monies and is assigned programs to include activities designed to enhance the effective and coordinated use of funds. Actively participate in and/or provide support for inter-departmental teams to help improve student performance in the region, improve the ESC’s internal operations, and meet the established goals and objectives for the ESC.