Skincare clinic Receptionist/Administrative

Glowholic • Fairfax, VA

415d • $24,960 - $29,120

About The Position

Glowholic is seeking a motivated Receptionist to ensure the smooth operation of our skincare clinic. This role is crucial for providing exceptional customer service and maintaining a welcoming environment for clients. The Receptionist will manage appointment scheduling, assist with clinic operations, and support the team in delivering high-quality skincare services.

Requirements

• Previous receptionist or customer service experience preferred.
• Strong organizational skills and attention to detail.
• Basic computer skills and familiarity with office software.
• Excellent communication and interpersonal abilities.
• Ability to multitask and prioritize in a fast-paced setting.
• Friendly and customer-focused attitude.
• Interest in skincare is a plus.
• Available weekdays/weekend hours.
• Proactive mindset with the ability to take initiative and lead when needed.

Nice To Haves

• Interest in skincare is a plus.

Responsibilities

• Greet clients warmly and ensure a welcoming reception area.
• Maintain reception and waiting areas, including light cleaning and organization.
• Assist with opening and closing procedures, ensuring the clinic is ready for each day.
• Manage appointment scheduling, rescheduling, and maximize daily bookings.
• Handle check-ins, check-outs, and collect payment accurately.
• Answer phone calls and write professional, detail-oriented emails.
• Keep the owner informed of all situations and handle them professionally and efficiently.
• Assist with spa laundry and ensure cleanliness is maintained throughout the day.
• Maintain a polished, professional appearance and demeanor at all times.
• Manage late cancellations and ensure clients follow spa policies.
• Keep track of inventory and assist with ordering & restocking skincare products.
• Assist with ordering spa/office supplies.
• Deliver excellent customer service, addressing client inquiries and needs.
• Knowledge about our treatments, packages, and memberships.
• Utilize basic computer skills to manage appointments and process transactions.
• Collaborate with the team to maintain a positive and efficient clinic environment.
• Take charge and be proactive in resolving any operational challenges.
• Assist with mini-projects and other assigned tasks. Handle mail and ensure it is organized and processed promptly.

Benefits

• Competitive salary and room for growth.
• Access to discounted skincare products and treatments.
• Supportive and collaborative team.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed