Skin Care Retail Associate

Forefront Dermatology-posted 11 days ago
Full-time • Entry Level
Mountain Brook, AL
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Responsible for all sales activities and sales associate job duties, from open to close. Expected to elevate company standards, be well educated on physician-grade skincare, achieve sales goals, provide extraordinary customer service and meet client’s expectations. Schedule: 40 hours/week Monday: 7:45 AM – 5:00 PM Tuesday: 7:45 AM – 5:00 PM Wednesday: 7:45 AM – 5:00 PM Thursday: 7:45 AM – 5:00 PM Friday: 7:45 AM – 5:00 PM Here are just a few things we offer: Access to health, dental, and vision insurance Health Savings Account $500 matching contribution Eligible for PTO and Holiday pay Company paid life insurance and long-term disability (full-time only) Access to voluntary short term disability insurance (full-time only) Access to additional life insurance Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian 401K with employer contribution Profit sharing Employee discounts And much more!

  • Assess customers’ needs and provide assistance and information on product features
  • “Go the extra mile” to drive sales
  • Maintain in-stock and presentable condition assigned areas
  • Actively seek out customers in store
  • Cross sell products
  • Ear piercing
  • Team up with co-workers to ensure proper customer service
  • Build productive trust relationships with customers
  • Ensure high levels of customer satisfaction through excellent sales service
  • Remain knowledgeable of products offered and discuss available option
  • Attend trainings for various skincare lines
  • Monitor the Patient Loyalty Program
  • Develop relationships with patient/clients: Patient follow up, calls when refills needed, follow up after new purchases
  • Thank you notes, as needed
  • Assist in managing schedule for retail staff
  • Train part-time retail staff on new policies/procedures
  • Review unapplied credits
  • Close out at end of the day/Close shop PM
  • Physically receive inventory
  • Check barcodes when orders come in
  • Organize and keep shelves clean
  • Keep other staff trained on products
  • Schedule patients for events
  • Input silent auction gift cards for donations
  • Makeup application
  • Help keep clean work area
  • Wash makeup brushes weekly
  • Assist with planning events
  • Assist with social media updates
  • Assist manager with ordering as needed
  • Help bring on new items to office that will increase revenue
  • Attend monthly inventory counts
  • Promote all aspects of the practice
  • Assist Cosmetic Manager with miscellaneous projects, as needed
  • Adherence to compliance and completion of compliance training.
  • Performs other related duties as assigned.
  • High school education or G.E.D. equivalent
  • Proven working experience as sales associate
  • Proficiency in English
  • Working knowledge of customer and market dynamics
  • Track record of over-achieving sales quote
  • Basic understanding of sales principles and customer service practices
  • Disciplined to work in accordance with accepted standards
  • Organized and able to manage priorities
  • Resourceful in problem solving
  • Solid communication and interpersonal skills
  • Ability to take and follow through with tasks
  • Ability to communicate professionally and effectively with patients, coworkers, and physicians
  • Strong customer service focus
  • Strong computer skills
  • Ability to work after hours for events
  • Maintain professional appearance and conduct in all work-related situations
  • Must be detail oriented.
  • Must have excellent communication skills and the ability to communicate effectively orally and in writing.
  • Demonstrated leadership experience. Must be able to demonstrate leadership by serving as an example to others with regard to professional behavior, handling multiple tasks, maintaining a positive attitude, and in response to organizational change.
  • Proficiency with Microsoft Word, Excel and PowerPoint is required. Must be able to learn new software quickly.
  • Must possess excellent leadership, organizational, and computer skills.
  • Ability to work effectively and cooperatively with staff, board, clients, and the public.
  • Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
  • Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness.
  • Ability to maintain confidentiality of information.
  • Prior experience in a medical practice is preferred
  • Access to health, dental, and vision insurance
  • Health Savings Account $500 matching contribution
  • Eligible for PTO and Holiday pay
  • Company paid life insurance and long-term disability (full-time only)
  • Access to voluntary short term disability insurance (full-time only)
  • Access to additional life insurance
  • Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
  • 401K with employer contribution
  • Profit sharing
  • Employee discounts
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