Ski Valet, Kindred (Keystone, CO, US)

Vail Resorts-posted 22 days ago
$20 - $22/Yr
Full-time • Entry Level
Onsite • Keystone, CO
5,001-10,000 employees
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The ski valet is responsible for creating a welcoming first impression to members and, timely delivery, retrieval, and storage of skis and equipment. Provide immediate and courteous member service. Responsible for the cleanliness of the Club and surrounding work environments.

  • Prompt delivery of member's skis to the snow when they are heading out to ski
  • Transporting skis from car valet
  • Organize what skis are needed for each day/week
  • Maintain up-to-date inventory of all equipment
  • Deliver/ Retrieve ski tunes and document
  • Log daily ski activity
  • On time and IN UNIFORM
  • Professional when discussing club
  • Confidential with member information
  • Must be able to reasonably and rationally handle guest complaints and questions in a calm manner.
  • Multitasking
  • Greet members by name and engage in conversation
  • Watching for members coming out to get skis and coming off the hill (should be greeting them on snow). MUST BE PRESENT AT TENT AT ALL TIMES DURING DAY
  • Assist in member requests
  • Smile
  • Cooperative attitude - takes direction from peers and managers
  • Willing to work weekends, holidays, and overtime when needed.
  • Maintain a clean working area outside and in ski storage
  • "Sweeps" of the club throughout the day- tidy club, restrooms, lounge
  • Assist F&B team with daily services
  • Fills in at front desk when necessary
  • Makes easy bake cookies and has them ready in club with milk each day
  • The ability to work in a fast-paced, multitasked environment with high-profile members.
  • Presents excellent communication skills, both written and oral are essential.
  • Ability to be on time, in uniform, ready to work by 7:30
  • Ability to lift 50 lbs, move large rolling racks of skis SAFELY
  • Willingness and ability to work outside in winter conditions
  • Flexible and willing to step in and help club operations when needed
  • Good attitude
  • Knowledge of Ski and snowboard equipment
  • Previous guest service
  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
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