Ski Technician

SPORTS BASEMENT INC•San Francisco, CA

5d•$20 - $30•Onsite

About The Position

As a Snow Technician, you will repair and service ski and snowboard equipment. You’ll inspect equipment to determine tuning and repair needs. You’ll have the chance to get your hands dirty in the ski shop and share your wealth of knowledge. You will provide WOW customer service with your repairs. Depending on the needs of the store, other duties may be assigned from time to time.

Requirements

Previous experience in snow repair shops. Previous experience with tuning equipment, base grinders/stone grinders/edge machines/base weld guns preferred.
Knowledge of the ski industry.
Ski tech certifications. Previous certification with at least one binding manufacturer.
Competence in; waxing, edge angles, base repairs including core shot repair, stone grind patterns, edge repairs, mounting/adjusting and testing ski bindings.
Proven ability to clearly communicate and consult with customers on service and repair related issues.
Able to organize and prioritize workflow.
Some inventory management of shop parts.
Must be able to lift 30 pounds, bend down repeatedly, and stand for the majority of a shift.
Maintain a clean and safe work environment.
Attention to detail with low error rate.
Self-sufficient and team player who is willing to assist fellow team members when necessary.
Time management and problem-solving skills.
Available to work during operating hours which include most weekdays, weekends, and holidays (except Thanksgiving and Christmas).
Internal Candidates: Awareness of business tools that are pertinent to your zone/department. (Training is available.)

Responsibilities

Apply Core Values
Implement company core values, policies, procedures, and safety measures.
Demonstrate the SB value “OK is not OK” in all aspects of your role.
Demonstrate good judgment in all situations.
Hustle throughout your shift in a fast-paced environment.
Remain positive in challenging situations and offer creative solutions to problems.
Ensure WOW customer experience with efficient, friendly service both in person and via telephone.
Edge/Wax and tune skis and snowboards in a safe and efficient manner.
Installing/Testing bindings of skis and snowboards in a safe and efficient manner.
Stock and clean repair area.
Assist customers with shopwork intake and pick-up using Wintersteiger.
Manage/Oversee shop work going to and from Tune-Center in Oakland.
Clearly communicate and consult with customers on service and repair related issues.
Assist on the sales floor with customers during busy times.
Effectively communicate with other employees both in person and via telephone/radio.
Work closely with your lead and manager to understand business goals.
Maintain a clean, organized, and safe work environment for staff.
Efficiently prioritize and execute daily tasks/goals, projects to achieve organizational goals in a timely manner independently or as a team.
Proactively improve your skills and product knowledge through SB/vendor training, product use, and participation in those activities.
Other duties may be assigned from time to time.
Stay up-to-date with all company information and quickly implement department initiatives.
Ability to effectively communicate both written and verbally.

Benefits

Full health, dental, and optical coverage (full-time staff).
Participation in our profit-sharing bonus pool.
40% off our already low prices. . . for life! (Life discount applies after you work 2,000 hours).
A kitchen fully stocked with free, tasty, healthy food for breakfast, lunch, and/or dinner.
A free flight every time you work the equivalent of one full year.
Free skiing, camping, and biking trips with our Out of the Basement program.
Free use of our rental gear.
Reimbursed 40% of your total out-of-pocket expenses in individual activities of our primary sports.
401(k) plan.
Stock options program (full-time staff).
Flexible schedule for students.