Ski Instructor (Seasonal)

Nemacolin • Farmington, PA

85d

About The Position

Here at Nemacolin, our associates know to “Expect the Unexpected” - You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort. The Ski Instructor will ensure an exceptional guest experience with Ski School and Lesson Programs at the Peak. This position is accountable for teaching the guest fundamentals of snow sports at various lesson times while ensuring each guest is comfortable in their ability to handle beginner slopes and the quad lift by the end of the lesson.

Requirements

• Previous ski instructor experience
• Ability to provide 5-star guest service consistent with a world-class resort
• Ability to formulate individual ski and snow sport lessons based on a guests' current knowledge of basic ski functions
• Ability to build effective relationships to ensure quality working relationships with all departments
• General knowledge of the surrounding areas and attractions
• Must be able to focus attention on guest needs, always remaining calm and courteous
• Must be able to speak, read, write and understand the primary language(s) used in the workplace
• Requires good communication skills, both verbal and written
• Highly organized, results-oriented with the ability to be flexible and work well under pressure
• Must be able to deal with a high volume of incoming guest volume

Responsibilities

• Provide excellent customer service to our clients and their guests, third party and direct bookings
• Conduct ski and snow sport lessons as needed
• Instruct basic snow sport principles including stops, turns, and lift operations
• Instruct secondary principles of snow sports and group fundamentals
• Responsible for total guest satisfaction of lessons including, but not limited to - ability to handle beginner slopes and the quad lift
• Ability to assess a guests' current ski capabilities and formulate an effective program
• Responsible for operating the ski lift, facilitating tubing, helping with the rental shop, assist with building/maintaining ski park elements, bringing in firewood and facilitating Ice Skating
• Create an experience that is consistent with a 5-star Resort

Benefits

• Attractive 401(k) plan
• Paid vacation, holidays, and personal hours
• Family medical, dental, and vision insurance
• Long-term and short-term disability insurance
• Employee and educational assistance program
• Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort
• On-site uniform and dry-cleaning services
• Discounted meals during breaks in associate break areas
• Access to Wisteria Associate Community which includes a Pub, Market, and Fitness Center
• Associate Recognition programs
• Opportunities for advancement within the organization
• Mentoring and coaching programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation