Ski Delivery Technician
About The Position
Ski Technicians are the face of Ski Butlers. At its core, our technicians interact with customers daily by delivering equipment rentals to their accommodations, complet ing on-mountain support service and pick ing up gear at the end of their rental period . We empower our technician s to build confident decision making, accountability, and professional skills in the workplace. Setting each other up for success is what drives us forward at Ski Butlers. Join our team to pursue your passion in the mountains and most importantly, have fun!
Requirements
- Expect weekend and holiday work.
- Valid Driver’s License required.
- Daily operations broken into morning and evening shifts.
- No previous experience !
Responsibilities
- Delivery: C ompleting scheduled and reactive ski/snowboard rental fittings in line with our two primary delivery methods: Traditional – in-accommodation boot fit ting and ski teching & Express – No contact drop-off delivery. Continued focus on our three Key Customer Requirements : KCR #1: On Time – A rriving within 5 minutes of the agreed upon time KCR #2: Communication – S etting clear expectations around the entire scope of service KCR #3: Equipment – C hoosing the right equipment for each guest given their skills and current conditions at the resort
- Support: P rovide equipment support to our guests within 45 minutes
- Pickup: A ll scheduled returns are brought back to the shop, sanitized, re-stickered and tuned for their next use
- Maintain delivery vehicle cleanliness and fuel levels
- Packing orders for future delivery
- Setting up the next shift and future team members for success
- Basic ski/snowboard tuning, waxing and general equipment maintenance
- Making/Answering customer phone calls with a positive and inviting tone of voice
- Restocking delivery vehicles with extra equipment
Benefits
- Free Alterra Mountain Company Employee pass
- Free Big Sky Resort Black Pass for full time employees only (No blackouts!)
- Unlimited access to all Alterra Mountain Company owned ski resorts
- Free Ikon Base Pass for both part time and full time
- Ability to upgrade to full Ikon Pass at heavily discounted rate
- Ability to ski everyday
- Access to 645+ industry discounted brands through Expertvoice
- Discounted access to Rossignol/Dynastar/Lange equipment
- 401K benefit and match for ALL staff members over 18 years old
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
