Ski and Ride School Supervisor

Mountain Capital Partners • Flagstaff, AZ

107d

About The Position

This position will supervise daily activities of Ski & Ride School Instructors and ski and snowboard line-ups. Promote a fun safe environment for employees and guests. They will facilitate safe, professional, competent and fun instruction, skiing and/or snowboarding at Arizona Snowbowl. The position is responsible for teaching skills and techniques in a clear concise manner per the department's policies and progressions and provide the tools and atmosphere to develop instructors personal skiing and/or snowboarding, and teaching skills.

Requirements

• Maintain a neat, clean and professional appearance.
• Wear assigned uniform jacket with solid black snow pants.
• Understand and adhere to all Ski & Snowboard School policies and procedures.
• Carry out all job related tasks in a safe and efficient manner.
• Communicate effectively across departments to ensure staff training matches the intended outcomes.

Nice To Haves

• Previous experience of managing or supervisor roles.
• PSIA/AASI Member in Good standings. (Level 2 Preferred)

Responsibilities

• Provide feedback and connect employees with appropriate training, growth and leadership opportunities.
• Hold a high standard of operation and guest service while monitoring quality of SRS products to ensure exceptional guest experience.
• Communicate effectively across Products to ensure day to day operation matches the intended outcomes.
• Stay current on guest and employee health and safety regulations, including MSDS standards, universal precautions, child abuse guidelines, temporary background checks, emergency evacuation and lightning procedures.
• Know and model the school teaching system and guest service guidelines and be prepared to lead clinics and teach the public when necessary.
• Actively seek information about industry trends, competitions, and events, and remain involved with professional organizations including ISIA, PSIA/AASI.
• Work with Ski School Leadership to support and achieve quality, financial, and safety targets.
• Promote and emphasize safety in all classes.
• Work with Ski School Management to provide seamless guest service to all Ski & Ride School customers.
• Assist Ski School Management in Hiring, training, supervising, discipline and scheduling of staff.
• Monitor and enforce daily labor management per department standards.
• Reconcile daily labor sheets and possess a basic understanding of the department's payroll system.
• Effectively deal with Guest concerns and questions.
• Make appropriate decisions regarding student progressions, terrain and teaching different abilities/attitudes.
• Act as an educator including but not limited to crowd supervision, safety awareness, terrain park etiquette, responsibility code and guest relations.

What This Job Offers

• Industry: Amusement, Gambling, and Recreation Industries