25/26 Ski and Ride Director

Sugarbush Resort • Warren, VT

61d • $62,000

About The Position

Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits. Employees get to take advantage of our 4000+ acre playground including skiing, golf, mountain activities, health club membership, resort discounts, and more, so it's easy to share your enthusiasm for Sugarbush with our guests. Come lead the pros at the Sugarbush Ski and Ride School for your dream winter as the Sugarbush Ski and Ride Director! As the best school in the east, we pride ourselves on our storied past, incredible terrain, and unforgettable experiences for our guests and staff. While working at Sugarbush, the Ski and Ride School Director will lead top-notch educators, while joining a community unlike anywhere else in the world. This is a Flex-year-round position with 9 months on and 3 months off. The starting salary for this role is $62,000/year.

Requirements

• Experience leading and developing a high functioning department is required.
• Minimum BA/BS level degree, preferably in Physical education, recreation, education or management desirable.
• Prefer a minimum of 8 years in ski/ride education field.
• Superior ski/ride teaching and communication skills.
• Good planning and organizational skills.
• Ability to deal with guests and staff concerns in a professional and confidential manner.
• Experience working with children is preferred.
• PSIA/AASI Level I, Level II or Level III Certification is preferred.
• USSA Certifications preferred.
• Available to work holidays and weekends.
• Successfully complete mandatory on snow training.
• Must be able to stand and walk on snow for extended periods of time.
• Must be able to bend, squat and lift 50 lbs.
• Ability to work outside in inclement weather within a mountain environment.

Nice To Haves

• Knowledge of Spanish language is a plus.
• Prior ski racing, freestyle background is a plus.

Responsibilities

• Establish departmental vision and develop supervisory team to carry out the plan.
• Oversee work schedules and the assignment of staff to specific work areas/programs and overall Ski & Ride School training program.
• Communicate all facets of resort operations to supervisory and team lead staff on a weekly basis.
• Resolve guest concerns involving group placement, teaching effectiveness, and safety, program information, reservations, unusual requests or problems.
• Manage, train and empower front line ski and ride staff to solve guest problems in a timely manner.
• Work with Training Supervisor to continue development of comprehensive training program involving teaching improvement, skiing/riding improvement, product knowledge, professional development, and safety awareness and risk management.
• Uphold the highest levels of safety on varied terrain in a mountain environment, with unpredictable winter weather conditions in a fast paced, potentially high-pressure environment.
• Oversee operational responsibilities of children's programs including registration process, directing guests to appropriate equipment fitting source, upkeep of outdoor teaching areas, and cleanliness of facilities.
• Uphold Company guidelines and the Vermont Skier Safety Act rules and regulations.

Benefits

• Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits.
• Employees get to take advantage of our 4000+ acre playground including skiing, golf, mountain activities, health club membership, resort discounts, and more, so it's easy to share your enthusiasm for Sugarbush with our guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Accommodation