Skate Rink Assistant Manager

Viejas Enterprises • Alpine, CA

319d

About The Position

The Skate Rink Assistant Manager is responsible for assisting VOC Operations Management with the day-to-day operations of the skating rink to ensure that team members meet the expectation of the organization and the guests' needs.

Requirements

• Excellent ice skate and roller skate skills preferred.
• Excellent verbal, written, and interpersonal communication skills, including the ability to interact effectively with children.
• Bilingual in Spanish is a plus.
• Demonstrated high degree of good judgment.
• Proficient in using Microsoft Office Suite.
• Knowledge of proper cash handling procedures.
• Knowledge of opening and closing procedures.
• Must be able to take initiative and demonstrate accountability and reliability.
• Responsible, dependable, enthusiastic, and works well with others.
• Ability to work regularly outdoors in inclement weather, including but not limited to rain, hail, snow, wind, and extremely cold weather.
• Ability to work in a professional high-pressure environment while demonstrating and maintaining good personal relation/people skills and a positive attitude.
• Ability to multitask and work well under stress.
• Must be a self-starter and able to adjust to change.
• Must be able to work flexible hours during the day or evening including weekends, holidays, and all blackout dates.

Nice To Haves

• Associate degree preferred.
• California driver's license required.

Responsibilities

• Manages daily schedule, assigns job tasks, and sets clear objectives and expectations for Skate Rink staff and trains staff to perform quality work.
• Ensures staff is trained in all departmental procedures, rules, regulations, and standards.
• Monitors and reviews job performance and provides timely feedback designed to continuously improve individual and team performance including writing and delivering formal corrective action.
• Manages team members equitably based upon performance and does not show favoritism.
• Quickly and effectively deals with inappropriate behavior or individuals affecting the team.
• Conducts pass down of relevant or critical information to relief team member before going on break or at the end of shift.
• Steps in and assists with front-line duties when necessary.
• Offers suggestions and solutions to issues, recommends changes to departmental policies and procedures to improve efficiency and performance.
• Ensures the new team members are effectively integrated into the work group.
• Manages cash to include opening and closing of cash registers. Counts and verifies accuracy of cash.
• Maintains accurate control sheets and records any variances.
• Makes daily deposits and recording of revenue.
• Supervises and monitors (on skate rink) the public skating sessions and ensures a safe environment is maintained.
• Monitors the skate rink conditions and oversees the general maintenance.
• Participates in skate operations efforts such as renting and dispensing rental skates, cleaning skates with cloth or buffing tools and placing them on the shelf according to size.
• Keeps surrounding work area clear and free from trash, debris, glasses, plates, etc.
• Cleans restrooms, which includes taking out the trash, cleaning the mirrors and floors, wiping down the sink, etc.
• Manages skate rink inventory and supplies, including skates, merchandise, store materials, etc.
• May be required to work special events outside regular operational hours.
• Ensures that a clean, safe, hazard-free work environment is maintained.
• Adheres to all company and department policies, procedures, and standard operating guidelines.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree