SIU Research Investigator

Sedgwick

2d

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance SIU Research Investigator PRIMARY PURPOSE OF THE ROLE: Performs claims investigations utilizing online public and subscription database searches, conducts various research investigations using specialized techniques and technologies, and compiles document findings in detailed, professional reports and makes recommendations as appropriate. ARE YOU AN IDEAL CANDIDATE? We are looking for detail-oriented candidates who enjoy conducting in-depth research and investigations to support various claims. Ideal candidates are skilled at using online databases and investigative tools, produce clear and professional reports, and can identify and communicate red flags with sound recommendations.

Requirements

• High school diploma or GED required.
• Two (2) years insurance industry experience or equivalent combination of education and experience.
• strong oral and written communication skills
• PC literate, including Microsoft Office product
• strong organizational skills
• excellent interpersonal skills
• work in a team environment
• the ability to manage multiple assignments and set priorities.
• Computer keyboarding
• Hearing, vision and talking
• Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.

Responsibilities

• Performs research investigation assignments as requested by examiners, clients or assigned legal counsel.
• Conducts thorough search and inspection of available public and subscription database records.
• Conducts comprehensive background investigations, medical and other facility canvasses, social media searches, social media monitoring, geo-fencing, skip traces, and other specialized research investigations.
• Documents findings in a detailed, professional investigative report.
• Identifies, documents and communicates red flag indicators and makes additional handling recommendations as appropriate.
• Maintains proper documentation of all relevant facts and evidence pertaining to the case in the appropriate claim handling system(s) and ensures investigations are completed according to service expectations and SIU best practices.
• Maintains technical competency and adherence with all applicable legal codes and statutes to ensure all investigations are conducted in a legal and ethical manner.
• Complies with deposition and courtroom testimony appearances as requested.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED