SIU Manager

Infinity Insurance • Lake Mary, FL

221d

About The Position

The SIU Manager will manage a staff of SIU Investigators conducting field and desk investigations for Kemper Companies. This position will have 6-10 direct reports from multiple operating locations.

Requirements

• Must possess an in-depth knowledge of the principles of casualty insurance and the auto casualty claims adjustment process.
• Bachelor's Degree and/or experience gained through law enforcement and continuing industry related education required.
• SIU experience is required.
• Prior supervisory experience is preferred.
• Fraud designations such as CIFI, FCLS, FCLA, or CFE are preferred.
• Excellent written and verbal communication skills.
• Thorough working knowledge of computers.
• Ability to type proficiently and operate efficiently in a modern 'paperless' environment.

Responsibilities

• Conducts interviews and aids in selection and training/development of SIU personnel.
• Provides oversight of all investigations assigned within designated team/region to ensure that assignments are accurate and that investigations are proper, thorough and timely; and to ensure control of expenses on investigations.
• Conducts regular open file reviews and audits of closed investigations to ensure compliance with Best Practices, Operating Guidelines and state-specific statutory requirements.
• Monitors performance by reviewing audit results, management reports and other SIU performance dashboards on a regular basis.
• Develops strategies to maintain or improve performance.
• Clearly communicates performance expectations to individual employees and team while collaborating to provide accurate and ongoing performance feedback and promote career development.
• Performs all other duties as assigned.

Benefits

• Qualify for your choice of health and dental plans within your first month.
• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
• Contribute to your community through United Way and volunteer programs.
• Balance your life with generous paid time off and business casual dress.
• Get employee discounts for shopping, dining and travel through Kemper Perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree