Site Transport Supervisor (Lieutenant) (2nd Line)

Allied Universal•Santa Ana, CA

1d•$93,746

About The Position

G4S Secure Solutions (USA) Inc., an Allied Universal® Company, is hiring a Site Transport Supervisor (Lieutenant) (2nd Line). The Site Transport Supervisor (2nd Line) assists the Account Supervisor (Captain) in day-to-day location operations that include training, discipline, operations, and overall site supervision. Site supervisors are required to ensure sufficient supervision of personnel and oversight of operations. The Site Supervisor is responsible for overseeing the scheduling, workflow, and day-to-day operations of transportation teams and stationary guards and coordinates tactical transport operations with customer-level supervisors. This position must be able to perform required duties of a Transportation Officer (TO) in their absence. In the absence of the Site Manager, the Site Supervisor is the direct link between company and customer’s first line supervision/management team. The Site Supervisor is responsible for seeing that this high-profile customer receives the level and quality of security service desired and that the directives issued are passed to the individuals responsible for providing that security. The Site Transport Supervisor will also perform transportation officer duties to include transport missions and guard-level duties as needed per client request for on-demand services. The Supervisor will be called upon to respond to on-demand services which may occur during overnight hours, weekends, and holidays.

Requirements

Must possess a high school diploma or equivalent
Must be able to pass any State-required training or other qualifications for licensing
Must be able to pass a state licensing test if you will be driving a company-owned or client-provided vehicle
Must be a citizen or lawful permanent resident of the United Sates
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws; G4S will consider qualified applications with criminal histories in a manner consistent with applicable laws
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
Minimum of two (2) years of driving experience and a minimum of 21 years of age (as required by the Department of Transportation)
Minimum of three (3) years of experience in any combination of the following: Law enforcement Military police Security officer engaged in functions related to civil or administrative correctional operations
Prior supervisory/management experience in a multi-location security environment
Must be at least 21 years old or minimum required by the state, if higher
Must be able to read, understand, and comprehend legal regulatory rulings and guidance
Effective oral and written communication skills; able to write informatively, clearly, and accurately
Planning and organizing skills
Proficiency with Microsoft Office applications
Problem solving and active listening skills
Assess and evaluate situations effectively; able to synthesize facts, concepts, and principles
Able to mediate conflict with tact, diplomacy
Team leadership skills; coaching, mentoring, motivating others
Setting and achieving goals
Attention to detail

Nice To Haves

Texas Commission License for armed security personnel
Possession of a current and valid Commercial Driver’s License with a Passenger endorsement
Fluency in multiple languages (reading, writing, and speaking)
Possession of an active federal clearance

Responsibilities

Liaise with customer-level supervisors; provide indirect supervision of transportation teams, stationary, and remote guarding, and overall site operations; provide direct supervision of shift supervisors
Provide oversight to shift schedules; interface with customer’s supervisors, Fleet Manager, and Project Manager; evaluate performance of shift supervisors and officers; clearly articulate directives, policies, and procedures to subordinate personnel
Frequent meetings with customer’s supervisors concerning operational and personnel issues
Oversee training programs including support to local Trainers
Ensure the training program material is properly applied by all personnel; ensure all employees are available in accordance with applicable customer and G4S contract regulations and policies, as well as Federal, State, and local laws
Conduct reviews of operational programs to ensure compliance with Performance Work Statement (PWS), state, federal, and G4S policies and procedures
Report incidents, analyze data and information, and maintain oversight of daily, weekly, and monthly PWS required reports
Investigate and report incidents; maintain oversight and preparation of daily, weekly, and monthly reports
Perform transport missions and guard-level duties as needed per client request for on-demand services which may occur during overnight hours, weekends, and holidays
Plan and develop site shift and rotation schedules
Assess operational needs of transportation teams and stationary/remote guards, and determine, develop, and implement measures to satisfy needed items
Proactively identify vulnerabilities to operations specific to safety and certain events such as entry and exit; develop and implement solutions that mitigate identified operational vulnerabilities
Assess training and skill deficiencies of Shift Supervisors and Officers; coordinate corrective measures with Captain and Operations Managers that will mitigate identified deficiencies

Benefits

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

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