Site Support Specialist
Briljent•Springfield, IL
•Onsite
About The Position
Briljent is seeking ON-SITE SUPPORT SPECIALISTS for a project throughout the State of Illinois. This project will involve in-state travel to local offices to support the "Go-Live" activities and implementation of a new computer system. The role is for individuals who are proficient with technology, enjoy exploring interesting, historical, and sometimes hidden gems throughout Illinois, and are positive people who enjoy making an impact on the community. The project is available from July to September.
Requirements
- Experience training, teaching or instructing in a one-on-one or small group setting
- Able to adapt to different working environments
- Must understand software documentation, including user guides and design docs to learn the software solution
- Patience and a calming presence in the face of change and adversity
- Able to comprehend and retain new information
- Intermediate user of computer technology
- Reliable transportation to multiple offices within the state of Illinois
Responsibilities
- Travel to facility for on-site technology training
- Help employees with questions on functions of new system
- Troubleshoot any issues with new system
- Provide training and high-level customer service to client employees
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
