Site Supervisor

Brosnan Risk Consultants • Victorville, CA

398d • $41,600 - $41,600

About The Position

The position involves overseeing security operations and managing security personnel at various client sites. The role requires ensuring compliance with company policies, training security officers, and maintaining high standards of service. The successful candidate will be responsible for scheduling, reporting, and addressing any issues that arise during security operations, while also promoting a positive work environment and opportunities for career advancement.

Requirements

• Valid Security Guard License and must meet all required area compliance to perform duties.
• Two (2) years of Supervisory experience.
• Flexible schedule - Ability to work overtime and weekends.
• Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Ability to handle crises at the client site calmly and efficiently.
• Exceptional customer service and communication skills, both verbal and written.
• Strong critical thinking and organizational skills.
• Must be able to navigate handheld systems and apps.
• Must have a valid driver's license.
• Must have reliable transportation for travel between client locations.

Responsibilities

• Train officers on responsibilities and knowledge of their post assignment.
• Inspect security guards' uniforms, dress, and appearance.
• Investigate and resolve issues submitted by customers and clients; provide follow-up and reporting as required.
• Ensure officers make timely and accurate reports using the company's technology, such as Track Tik, Securitime, and EHUB.
• Ensure patrol vehicles are properly maintained, including cleanliness and equipment presence.
• Ensure officers follow company and client policies while conducting daily duties such as patrolling.
• Schedule security officers and respond to call-offs and rescheduling of shift assignments.
• Meet with client management for updates and job-related change orders.
• Ensure quality of service and contract compliance by regularly inspecting security guards and their job performance.
• Exercise judgment and discretion in dealing with emergencies and security violations.
• Enforce standards of conduct for security officers; follow up on areas of improvement.
• Cover open shifts/posts when needed.
• Document efficiently via supervisor site visits and remote site visit reports.
• Train and coach officers on using the company's technology; Track Tik, Securitime, and EHUB.
• Complete, track, and submit training checklists and proper documentation promptly.
• Communicate any technology, logistical, and operational concerns to the Operations Manager and District Manager as needed.

Benefits

• 401(k) with company match
• Health insurance
• Dental insurance
• Vision insurance
• Flexible schedules
• Employee Referral Program
• $250 Career Advancement Training and Professional Development
• Weekly Direct Deposit
• Competitive Wage Rates
• Recognition and Reward Programs
• Uniform and equipment provided
• Professional/Friendly Staff and Site Management
• Safe and Clean Covid-19 Environment
• Hiring Bonuses for Select Locations

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed