Site Supervisor @ Santiago High School [E]

BOYS & GIRLS CLUBS OF GARDEN GROVE•Garden Grove, CA

8d•$26 - $26•Onsite

About The Position

Manages overall daily operations of the designated ASSETs funded high school site program with the primary concern for programs and service delivery, supervision and training of staff, facilities management, community relations and membership administration. Leadership Establishes vision and goals for program; actions reflect mission and values of the organization Demonstrates work ethic; conduct follows policies and procedures in School Age Handbook and Employee Handbook Adheres to GGUSD policies and procedures; delivers organizational and department changes to staff in a positive manner Provides guidance, resources, and coaching to staff as necessary Provides positive praise and utilizes motivational tools with staff; Solicits feedback and gathers employee buy-in when making decisions to ensure employees feel valued and allow for creativity and idea generating; establishes an environment where employees collaborate and implement BUIC in all program pieces Uses sound judgment Supervision When faced with challenging situations, makes sound decisions regarding safety, crisis intervention and confidentiality Provides example to employees by following company policy and ensures employees follow BGCGG policies Communicates policy changes in a timely manner; approaches staff, members, parents and community members with cultural sensitivity Provides ongoing feedback and regular appraisal; approaches employees with assertiveness and addresses concerns in real-time Conducts staff meetings; completes and provides feedback through yearly evaluations Provides clear, timely and accurate information; seeks opportunities for individual staff development; allocates and monitors work assigned to program staff Safety Maintains a healthy and safe environment, ensuring facilities, equipment and supplies are well-kept Conducts monthly safety drills and provides basic documentation; ensures fanny packs are worn properly by staff daily and replenishes them regularly; reports Incident and Accident Reports in a timely manner to all pertinent stakeholders Responds appropriately in a crisis situation Maintains a safe and orderly program environment by arranging for repairs and replacement of equipment Program Development & Implementation Gives staff adequate training, resources and tools for proper program planning Plans and executes special e vents (i.e. family nights, focus groups, field trips, club promotions) and National Programs Provides feedback and praise to employees to create impactful programming targeted towards teens Regularly assesses program effectiveness and makes changes when necessary Meets organizational program baseline by ensuring that monthly calendars offer 5 Core Areas and addresses the 40 Developmental Assets, supports the Youth Development Strategy (BUIC) and incorporates Be Great Traits Maintains organizational expectation of attendance; administratively collects necessary paperwork and follows filing protocol established by the organization (i.e. Member Files, Federal Program Monitoring (FPM); attends all meetings Conducts parent, member, and staff surveys to identify needs and satisfaction; meets attendance goals for dedicated site Implements college and career readiness programs that prepare members for success Attends mandatory program development trainings as required by Supervisor Observes and monitors implementation of curriculum based programs through observations Provides resources and feedback to ensure that staff are provided with support to run programs Supports curriculum based programs and initiatives Resource Management Assists with updating/inputting member information into member management system in a timely manner Reviews attendance records at the end of each program day to ensure accuracy and completeness Reviews attendance packets and verifies that they meet all requirements stated in the applicable policies and procedures Ensures that attendance is tracked accurately and according to policies and procedures in member management system Manages and monitors budget to ensure compliance with payroll, purchasing card, annual campaign, phone usage, wireless data, Staples order, and fieldtrips Ensures that employee time cards are checked daily and if needed accurately inputted by each payroll period Assists with selecting assigned staff and volunteers, ensures productive and effective performance; ensures compliance with organization and state policies; manages and provides professional development for staff and volunteers Marketing Maintains communication as needed with school personnel, members, parents, community partners and other BGCGG departments to promote and ensure programs and services are meeting established standards and requirements Maintains professionalism with all customers, members and colleagues Represents the program in various community and/or agency meetings Creates marketing resources that promote programs that are up to date and meets BGCGG guidelines as well as posted visibly for customers and staff to see; promotes BGCGG events such as annual campaign to customers, school faculty and community Plans and coordinates special event and field trips with staff Promotes BGCGG events, such as annual campaign to customers, school faculty and community Solicits feedback from school, community and families through focus groups Offers members the opportunities to participate in National Programs and Initiatives Creates and maintains publishing documents to highlight and inform customers of site/organization events and resources Communication Delivers organizational and department changes to parents and members in a positive manner Communicates in a professional manner to all parents and community members Responds to phone messages, emails, and other forms of communication in a timely manner Demonstrates effective written and verbal communication skills Handles parent complaints effectively and in a timely manner, communicates with supervisor in a timely manner Creates marketing tools, brochures, flyers and actively interacts with school personnel

Requirements

At least 21 years of age
Associate’s degree (or 60 college units completed) and 1 year of supervisory experience or proof of post-secondary education and 2 years of BGCGG Lead or equivalent experience
2 years of experience working with teen-aged children in a group supervision setting
Reliable transportation, safe driving record with two years of driving experience, CA driver license and automobile insurance
Must maintain valid CPR certification throughout employment through BGCGG CPR Program or through another acceptable CPR certification agency
Ability to uphold organization’s mission and values; ability to develop positive relationships and set appropriate boundaries
Basic knowledge of group dynamics and youth development; awareness of classroom management and behavior strategies
Ability to effectively use written, verbal, and non-verbal communication in small and large group settings
Ability to adapt and be flexible; must be able to collaborate effectively and use resources effectively
Ability to manage priorities and tasks including effective time management
Ability to recognize potential issues and apply problem solving as needed
Must have strong interpersonal skills to build relationships and rapport
Ability to manage multiple priorities and tasks including effective time management and attention to detail
Must have sound judgment regarding safety; Ability to effectively build an high performing team
Ability to apply critical thinking skills when problem solving; ability to develop a high quality program by planning and goal setting
Knowledge of administrative and clerical procedures and systems such as managing files and records, following up on phone calls, conducting meetings, completing reports, and tracking data
Ability to recognize potential issues and apply problem solving as needed
Position may require standing/sitting for extended periods of time, dexterity of hands and fingers to operate office equipment, reaching overhead, above the shoulders and horizontally, bending at the waist; seeing to review and analyze reports, documents or other reports; hearing and speaking to communicate and provide information to others; speaking to be heard before groups of people; position may require to lift, carry, pull or otherwise move objects between 10-20 pounds
Must pass Staff Instructional Exam prior to employment; fulfills minimum professional development requirement

Nice To Haves

Bilingual capabilities preferred

Responsibilities

Manages overall daily operations of the designated ASSETs funded high school site program with the primary concern for programs and service delivery, supervision and training of staff, facilities management, community relations and membership administration.
Establishes vision and goals for program; actions reflect mission and values of the organization
Demonstrates work ethic; conduct follows policies and procedures in School Age Handbook and Employee Handbook
Adheres to GGUSD policies and procedures; delivers organizational and department changes to staff in a positive manner
Provides guidance, resources, and coaching to staff as necessary
Provides positive praise and utilizes motivational tools with staff
Solicits feedback and gathers employee buy-in when making decisions to ensure employees feel valued and allow for creativity and idea generating
Establishes an environment where employees collaborate and implement BUIC in all program pieces
Uses sound judgment
When faced with challenging situations, makes sound decisions regarding safety, crisis intervention and confidentiality
Provides example to employees by following company policy and ensures employees follow BGCGG policies
Communicates policy changes in a timely manner
Approaches staff, members, parents and community members with cultural sensitivity
Provides ongoing feedback and regular appraisal
Approaches employees with assertiveness and addresses concerns in real-time
Conducts staff meetings
Completes and provides feedback through yearly evaluations
Provides clear, timely and accurate information
Seeks opportunities for individual staff development
Allocates and monitors work assigned to program staff
Maintains a healthy and safe environment, ensuring facilities, equipment and supplies are well-kept
Conducts monthly safety drills and provides basic documentation
Ensures fanny packs are worn properly by staff daily and replenishes them regularly
Reports Incident and Accident Reports in a timely manner to all pertinent stakeholders
Responds appropriately in a crisis situation
Maintains a safe and orderly program environment by arranging for repairs and replacement of equipment
Gives staff adequate training, resources and tools for proper program planning
Plans and executes special e vents (i.e. family nights, focus groups, field trips, club promotions) and National Programs
Provides feedback and praise to employees to create impactful programming targeted towards teens
Regularly assesses program effectiveness and makes changes when necessary
Meets organizational program baseline by ensuring that monthly calendars offer 5 Core Areas and addresses the 40 Developmental Assets, supports the Youth Development Strategy (BUIC) and incorporates Be Great Traits
Maintains organizational expectation of attendance
Administratively collects necessary paperwork and follows filing protocol established by the organization (i.e. Member Files, Federal Program Monitoring (FPM); attends all meetings
Conducts parent, member, and staff surveys to identify needs and satisfaction
Meets attendance goals for dedicated site
Implements college and career readiness programs that prepare members for success
Attends mandatory program development trainings as required by Supervisor
Observes and monitors implementation of curriculum based programs through observations
Provides resources and feedback to ensure that staff are provided with support to run programs
Supports curriculum based programs and initiatives
Assists with updating/inputting member information into member management system in a timely manner
Reviews attendance records at the end of each program day to ensure accuracy and completeness
Reviews attendance packets and verifies that they meet all requirements stated in the applicable policies and procedures
Ensures that attendance is tracked accurately and according to policies and procedures in member management system
Manages and monitors budget to ensure compliance with payroll, purchasing card, annual campaign, phone usage, wireless data, Staples order, and fieldtrips
Ensures that employee time cards are checked daily and if needed accurately inputted by each payroll period
Assists with selecting assigned staff and volunteers, ensures productive and effective performance; ensures compliance with organization and state policies; manages and provides professional development for staff and volunteers
Maintains communication as needed with school personnel, members, parents, community partners and other BGCGG departments to promote and ensure programs and services are meeting established standards and requirements
Maintains professionalism with all customers, members and colleagues
Represents the program in various community and/or agency meetings
Creates marketing resources that promote programs that are up to date and meets BGCGG guidelines as well as posted visibly for customers and staff to see
Promotes BGCGG events such as annual campaign to customers, school faculty and community
Plans and coordinates special event and field trips with staff
Solicits feedback from school, community and families through focus groups
Offers members the opportunities to participate in National Programs and Initiatives
Creates and maintains publishing documents to highlight and inform customers of site/organization events and resources
Delivers organizational and department changes to parents and members in a positive manner
Communicates in a professional manner to all parents and community members
Responds to phone messages, emails, and other forms of communication in a timely manner
Demonstrates effective written and verbal communication skills
Handles parent complaints effectively and in a timely manner, communicates with supervisor in a timely manner
Creates marketing tools, brochures, flyers and actively interacts with school personnel