Site Supervisor - Security

Allied Universal•Cleveland, OH

15h•$19

About The Position

Site Supervisor - Security Full Time $18.50 / Hour Secure Your Future: We have Opportunities for Experienced Security Officers! Allied Universal® is hiring a Site Supervisor. The Site Supervisor will oversee security operations to ensure compliance with customer requirements, contract specifications, and protocols. The Site Supervisor ensures the professional operation, coordination, scheduling, quality assurance, and profitability of uniformed services for the client’s site.

Requirements

Must possess a high school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Current driver’s license if driving a company-owned or client-provided vehicle
Possess one or more of the following; Minimum of two (2) years of armed security experience Minimum of one (1) year of law enforcement experience in a full-duty status with a recognized law enforcement agency A minimum of two (2) years of service in the U.S. Armed Forces An Associate's degree or higher in any discipline with one (1) year of security supervisory/management experience
Be at least 21 years of age
Demonstrated knowledge of customer training certifications, such as NWDTP (National Weapons Detection Training Program) and other required refresher courses
Thorough understanding of customer and DHS security regulations and compliance standards
Proven ability in emergency response management, including familiarity with protocols for handling incidents such as civil disturbances, hazardous conditions, and emergency medical responses
Able to operate radio or telephone equipment and/or console monitors
Effective oral and written communication skills; able to write informatively, clearly, and accurately
Problem solving skills; able to assess and evaluate situations effectively; identify critical issues quickly and accurately
Active listening skills
Ability to compile, sort, and interpret data; research and investigative skills
Mediate conflict with tact, diplomacy
Attention to detail

Nice To Haves

Experience with client post-order protocols and proficient in using government-issued equipment and reporting as required for incident management

Responsibilities

Oversee security operations and ensure compliance with customer and contract standards, including time and attendance tracking through the Post Tracking System (PTS) and adherence to Post Orders for assigned posts
Verify that contract-required training, screening, and certifications for all security personnel are current and meet client requirements, including AED/CPR, weapons qualification, and other contract-mandated training
Implement and enforce the Quality Control Plan by conducting regular inspections, addressing deficiencies, and ensuring adherence to all inspection and reporting requirements
Ensure accurate and timely reporting of incidents, including the use of bespoke customer forms for time tracking when PTS is unavailable, and completion of Prohibited Items Reports and Incident Reports as per client standards
Ensure that all aspects of the security function on-site are performed in a diligent manner (staffing, scheduling, and on-site training all Allied Universal®. personnel assigned to his/her site)
Ensure that contract-required training and screening elements for security personnel have been met
Maintain overtime to a minimal or preset requirement designated by Allied Universal
Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
Make recommendations for positive and negative personnel actions for those under his/her direct supervision
Respond to client requests
Make emergency notifications as necessary pursuant to site Post Orders
Provide direction and instruction to subordinates in regard to the performance of their duties
Disciplinary action/commendation decisions pertaining to security personnel
Make productivity and cost reduction recommendations to management
Make recommendations for physical security surveys and post orders
Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel

Benefits

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal day

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