About The Position

We invite you to join us in making a significant impact on the early detection of hearing loss in newborns by becoming a Newborn Hearing Screen Site Supervisor. As a Site Supervisor, you will play a vital role in overseeing the Newborn Hearing Screen program at multiple sites within your region.

Requirements

  • High school diploma or general education degree (GED)
  • Minimum two (2) years of experience as a manager or combination of training and experience
  • Excellent written and oral communication skills
  • Excellent customer service skills
  • Ability to manage high stress in a fast-paced environment
  • Computer proficiency and ability to perform accurate data entry
  • Flexibility to work on weekends and national holidays required
  • Ability to lift, carry, push/pull up to 50 lbs.

Nice To Haves

  • Two years managing multiple sites (preferred)
  • Prior experience with newborns and/or in a healthcare setting (preferred)

Responsibilities

  • The Site Supervisor (SS) is responsible for all administrative functions, staffing and reporting related to their assigned site as well as managing expenses and budget.
  • In addition, the Site Supervisor is responsible for all national clinical and operations programs at their assigned sites and ensuring adequate coverage and screening of all eligible babies.
  • The Site Supervisor is responsible for visiting each site in their assigned area on a regular basis to foster a collaborative and open line of communication with the hospital team.
  • Create schedules to ensure adequate coverage to meet hospital obligations and program requirements.
  • Provide hearing screen coverage as needed which may include weekends and Holidays.
  • Monitors hospital and team member credentialing to include TB/CPR requirements and maintain site team member files.
  • Review timecards and approve time off requests.
  • Train all new hires and ensure continued training for current team members as well as monitor KPI’s (key performance indicators) and review with team during monthly staff meetings.
  • Participates in company and hospital training/orientation when applicable.
  • The Site Supervisor maintains accountability to ensure that all eligible babies are screened.
  • Ensure consistent regular onsite visits, meet with hospital leadership including presenting reports.
  • Address team member and hospital concerns to ensure team members are meeting performance expectations.
  • Maintain employees TB/CPR requirements while being credentialled at all locations supervised.
  • Supervise daily state reporting for all team members and complete and present all state and hospital reporting per state guidelines.
  • Monitor and review Medical Sponsor reports and timely submission by physician sponsor, to ensure adherence to Medical Sponsor Policy.
  • Review and reconcile birth stats monthly utilizing resources as appropriate to resolve any questions / concerns prior to deadlines.
  • Monitor Power BI reports for site and Hearing Screen Technician (HST) efficiencies and address as needed.
  • Order supplies and equipment for their assigned sites and complete quarterly inventory.
  • Monitor equipment check list weekly and ensure no parts are interchanged without contacting NATUS (equipment vendor).
  • The Site Supervisor will perform other duties as assigned.

Benefits

  • Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program.
  • Some benefits are provided at no cost, while others require a cost share between employees and the company.
  • Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions.
  • Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families
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