Site Supervisor (Last Mile Delivery)

Jitsu Careers•Irving, TX

About The Position

Under the supervision of the Operations Manager, this position is responsible for managing a team of hourly leads and associates in performing the outbound and sortation processes and managing the Jitsu warehouse facility per company Safety, Quality, and Cost standards. Primary Responsibilities Safety - In collaboration with the Senior Operations Manager, design and implement Safety standards and procedures for the market. Ensure Personal Protective Equipment (PPE) availability for all personnel. - Train and enforce company safety standards with hourly personnel. Outbound - Manage the warehouse outbound process. Ensure packages are sent out for delivery each operating day according to company schedule requirements. Achieve Safety, Quality, and Cost metrics and lead continuous improvement initiatives. Sortation - Manage the warehouse sortation process. Ensure packages are sorted for delivery accurately and efficiently. Achieve Safety, Quality, and Cost metrics and lead continuous improvement initiatives. Team Management - Train, lead, and mentor a team of hourly leads and associates, both full-time and contingent workers. In collaboration with the Senior Operations Manager, select and train hourly associates and increase the number of qualified warehouse personnel available in the market in anticipation of increased operational volume. - Develop, implement, and manage warehouse work procedures, rosters, etc., in order to achieve company Safety, Quality, and Cost metrics. Train and certify leads and associates in the use of these tools. Problem Solving - Investigating, troubleshooting resolving operational issues that arise during shifts - Coordinating with other departments to resolve operational issues Supply Management - Develop and implement a warehouse supply inventory management system to ensure sufficient supplies are available for operations, prevent stock-outs, and reduce overall costs. Submit bi-weekly orders for warehouse supplies. - Performs other duties as assigned.

Requirements

High school diploma or equivalent.
2+ years related experience required (last-mile delivery, transportation, warehousing, logistics, etc.).
Strong supervisory and leadership skills, with the ability to select, train, and motivate a team of hourly personnel.
Excellent verbal and written communication skills, with the ability to interact with diverse audiences and key stakeholders at all levels of the organization.
Strong analytical and problem-solving skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Ability to work independently, prioritize tasks, and delegate when appropriate.
Stress management skills and the ability to produce high-quality work in a fast-paced environment with minimal supervision.
Proficient with Google Drive, Slack, and related operations software.

Nice To Haves

OSHA Forklift Operator certification is a strong plus.

Responsibilities

Design and implement Safety standards and procedures for the market
Ensure Personal Protective Equipment (PPE) availability for all personnel
Train and enforce company safety standards with hourly personnel
Manage the warehouse outbound process
Ensure packages are sent out for delivery each operating day according to company schedule requirements
Achieve Safety, Quality, and Cost metrics and lead continuous improvement initiatives
Manage the warehouse sortation process
Ensure packages are sorted for delivery accurately and efficiently
Train, lead, and mentor a team of hourly leads and associates, both full-time and contingent workers
Select and train hourly associates and increase the number of qualified warehouse personnel available in the market in anticipation of increased operational volume
Develop, implement, and manage warehouse work procedures, rosters, etc., in order to achieve company Safety, Quality, and Cost metrics
Train and certify leads and associates in the use of these tools
Investigating, troubleshooting resolving operational issues that arise during shifts
Coordinating with other departments to resolve operational issues
Develop and implement a warehouse supply inventory management system to ensure sufficient supplies are available for operations, prevent stock-outs, and reduce overall costs
Submit bi-weekly orders for warehouse supplies
Performs other duties as assigned