Security Team Manager

Securitas Security Services•Santa Clara, CA

11d•Onsite

About The Position

In this role, the Site Security Manager (SSM) leads the on‑site security team and oversees day‑to‑day security operations within a 24/7 environment. You are responsible for directly managing security personnel, including administrative officers, responders, control room staff, and other security team members, while ensuring consistent staffing coverage and operational continuity. You partner with local leadership to support recruiting, hiring, onboarding, training, and employee development. This includes coaching and mentoring team members, setting expectations, and managing performance and corrective actions in line with company policy. You also work closely with client leadership across multiple business groups to support site operations. Operationally, you ensure compliance with security policies, procedures, and standard operating guidelines. You monitor site performance and key metrics, identify risks or security gaps, and drive corrective actions and continuous improvement. You maintain required documentation, logs, and reports, oversee on‑site security systems such as access control, CCTV, and incident management tools, and support audits, inspections, and other compliance activities. . The role requires clear, professional communication with clients and internal partners, including leading meetings and presentations. You escalate significant events and risks as needed, promote safe work practices, handle sensitive information with discretion, and support additional operational needs as they arise.

Requirements

Associate degree
6+ years of relevant experience in the security industry
3+ years of managing people
Hands‑on experience with security technologies such as CCTV, access control systems, incident management tools, and video surveillance platforms
Strong, practical proficiency with Microsoft Office
Reliable means of communication and transportation (public or private) to travel to and from work
Legal right to work in the country where the position is located
Proficiency in speaking, reading, and writing in English and a common local language (where applicable)
Able and willing to work a flexible schedule, including evenings, weekends, and holidays (such as during emergencies or high‑priority events)
Able to meet and continue to meet licensing requirements for security officers, as applicable to local, county, and state laws and regulations
At least 18 years old
Willing to complete the company’s pre‑employment screening, including a background check and drug screening
Physical ability to sit, stand, and walk for extended periods (up to 12 miles/19 km per shift), climb stairs, and occasionally lift up to 25 pounds (11 kg)

Nice To Haves

Experience leading teams in a security and/or datacenter environment

Responsibilities

Leads the on‑site security team and oversees day‑to‑day security operations within a 24/7 environment
Directly manages security personnel, including administrative officers, responders, control room staff, and other security team members, while ensuring consistent staffing coverage and operational continuity
Partners with local leadership to support recruiting, hiring, onboarding, training, and employee development
Coaches and mentors team members, setting expectations, and managing performance and corrective actions in line with company policy
Works closely with client leadership across multiple business groups to support site operations
Ensures compliance with security policies, procedures, and standard operating guidelines
Monitors site performance and key metrics, identify risks or security gaps, and drive corrective actions and continuous improvement
Maintains required documentation, logs, and reports
Oversees on‑site security systems such as access control, CCTV, and incident management tools, and support audits, inspections, and other compliance activities
Leads meetings and presentations
Escalates significant events and risks as needed
Promotes safe work practices
Handles sensitive information with discretion
Supports additional operational needs as they arise