Site Reliability Technician

Jabil • Florence, KY

2d

About The Position

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain and product management services. Operating from over 100 facilities in 29 countries, Jabil delivers innovative, integrated, and tailored solutions to customers across a broad range of industries and end-markets, such as automotive, consumer lifestyle and wearable tech, defense and aerospace, connected home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging and printing. How will you make an impact? As a Site Reliability Technician within Jabil’s Cloud Test Software Development team, you will directly contribute to the daily operations and development of our Cloud Test Platform Infrastructure deployed at multiple production facilities worldwide. What will you do? As the Site Reliability Technician, you will provide the first line response to production issues including but not limited to outages, end user performance, change management, monitoring, improving the efficiency and usability of production test infrastructure and applications, and ensuring all site test infrastructure software and hardware is maintained with the latest updates to ensure high levels of performance and reliability. How will you get here? Sustaining support and maintenance for the manufacturing server (L10) and rack (L11-L12) level test software and infrastructure deployed at our production facilities. Support the site’s manufacturing server (L10) and rack (L11-L12) current test infrastructure as well as future expansions planning, deployments, and assembly. Maintain manufacturing server (L10) and rack (L11-L12) test infrastructure documentation of installations, upgrades, and management. Communicate manufacturing test infrastructure enhancements while providing insights based on site operations and uptime challenges. Support manufacturing test incident response, analysis, and corrective actions for the site operations. Participate in closed loop analysis/responses to factory test failures. Perform scheduled preventive maintenance on the test infrastructure, including MDF, IDF, and SUT TORs.

Requirements

• Experience in the following programming/scripting languages: Python, Java, BASH, C, C++, experience a plus
• Understanding of Linux fundamentals: CentOS Ubuntu
• Familiarity with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe): IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester
• Experience with leading edge networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing L1, L2, and L3 (BGP, DHCP Relay, ECMP)
• Experience with networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing (L1 – L3)
• Demonstrated systematic problem-solving capability, coupled with strong communication skills and a sense of ownership and drive

Nice To Haves

• Familiarity in the creation and configuration (DHCP, PXE boot, nginx) of Virtual Machines (VMs) using VMWare is a plus.
• Arista CloudVision is a plus.

Responsibilities

• Provide the first line response to production issues including but not limited to outages, end user performance, change management, monitoring
• Improving the efficiency and usability of production test infrastructure and applications
• Ensuring all site test infrastructure software and hardware is maintained with the latest updates to ensure high levels of performance and reliability
• Sustaining support and maintenance for the manufacturing server (L10) and rack (L11-L12) level test software and infrastructure deployed at our production facilities
• Support the site’s manufacturing server (L10) and rack (L11-L12) current test infrastructure as well as future expansions planning, deployments, and assembly
• Maintain manufacturing server (L10) and rack (L11-L12) test infrastructure documentation of installations, upgrades, and management
• Communicate manufacturing test infrastructure enhancements while providing insights based on site operations and uptime challenges
• Support manufacturing test incident response, analysis, and corrective actions for the site operations
• Participate in closed loop analysis/responses to factory test failures
• Perform scheduled preventive maintenance on the test infrastructure, including MDF, IDF, and SUT TORs

Benefits

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
• 401K Match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life, AD&D, and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Annual Merit Increases
• Community Volunteer Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed