We are seeking a Site Reliability Engineer to work in the Product Reliability Engineering function within Operations & Infrastructure. This individual will perform day-to-day site reliability engineering functions including maintenance and incident resolution for Visa's applications, products, and services. The role involves ongoing/proactive analysis of applications to detect potential problems and actively engage & facilitate discussions to find the best possible solutions. The engineer will work under direct supervision to ensure on-time delivery of projects and production support plans for upgrades, enhancements, and deployments. Close collaboration with service partners such as product development and engineering teams is essential to seamlessly implement innovative solutions that improve reliability, scalability, and efficiency. Additionally, the engineer will assist in automating routine tasks and processes to enhance overall efficiency and reduce human errors. Active participation in troubleshooting activities and SWAT calls is expected to drive investigations towards swift resolution. Building comprehensive and robust documentation repositories to facilitate knowledge transfer among PRE and Global Operations peers is also a key responsibility. The engineer will assist the team with implementing GenAI and machine learning trends to continuously optimize application reliability and efficiency. Participation in an on-call roster to support business needs, including off-hours, is required. This is a hybrid position, and the expectation of days in the office will be confirmed by the hiring manager.