Site Reliability Engineer (multiple)

Klaviyo GMI • Boston, MA

5d • Hybrid

About The Position

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Build foundational backend services as well as tooling and automation to allow product teams to release and scale their software reliably and predictably. Write tests for reliability while deploying and documenting code according to internal engineering standards and practices. Responsible for end-to-end implementation and maintenance of product area features, using existing specifications and design to create working product with minimal assistance from senior engineers. Responsible for the entire lifecycle of coding, including development, testing, production, and subsequent fixes and improvements. Serve as on-call first responder for software owned. Contribute to team documentation and test as directed. Improve expertise in industry practices, patterns, tools, languages, and processes. Multiple positions. Full-time. EEO/fully supports affirmative action practices. To apply, visit https://careers.klaviyo.com/en/ & search Job Title. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. You can find our Job Applicant Privacy Notice here . By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here .

Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, Software Engineering, Electronics Engineering, or Electrical Engineering.
• Completion of a university level course, research project, thesis, or internship involving the following: Creation of auto-scaling consumers on a specific topic; writing tests and completing front-end development work related to messaging systems or platforms; Writing documentation for testing and user flows; Python; Apache Pulsar; Kubernetes; Bash; Linux; Ruby; Go; Administering cloud-based infrastructure, including Amazon Web Services (AWS); Linux operating systems and computer networking; Troubleshooting production issues related to computer infrastructure, configuration, monitoring, and deployments; and Continuous integration and delivery.

Responsibilities

• Build foundational backend services as well as tooling and automation to allow product teams to release and scale their software reliably and predictably.
• Write tests for reliability while deploying and documenting code according to internal engineering standards and practices.
• Responsible for end-to-end implementation and maintenance of product area features, using existing specifications and design to create working product with minimal assistance from senior engineers.
• Responsible for the entire lifecycle of coding, including development, testing, production, and subsequent fixes and improvements.
• Serve as on-call first responder for software owned.
• Contribute to team documentation and test as directed.
• Improve expertise in industry practices, patterns, tools, languages, and processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees