Site Reliability Engineer — Info Apps

Apple • Cupertino, CA

9h

About The Position

In this role, you will be a key pillar of our engineering organization, ensuring that our services remain highly available and performant. Your impact will include: System Architecture: Designing and implementing the next generation of our telemetry and alerting systems. Reliability Engineering: Defining SLOs/SLIs and ensuring our monitoring strategy captures the true health of the user experience. Operational Excellence: Reducing operational load through software; if you have to do it twice, you’ll want to automate it. Collaboration: Partnering with App Dev teams to influence the "design for reliability" phase of the software development lifecycle. Mentorship: Acting as a technical lead for junior members and off-shore partners, providing guidance on runbook development and disaster recovery.

Requirements

• 5+ years in SRE, DevOps, or Infrastructure roles with a proven track record of managing high-traffic, internet-facing production environments.
• Deep experience building and operating container orchestration systems (EKS/GKE/Vanilla K8s). You should be comfortable troubleshooting from the networking layer up to the application pod.
• Expert knowledge of the 4 Golden Signals (Latency, Traffic, Errors, and Saturation). Proficiency with tools like Prometheus, Grafana, and Splunk is essential.
• Hands-on experience designing and maintaining resilient infrastructure on public cloud providers (AWS, GCP, or Azure).
• Strong ability to code at a scripting level (Python or Go preferred) to automate toil and build self-healing systems.
• Experience leading incident response, performing Root Cause Analysis (RCA), and implementing blameless post-mortems to improve system resilience.
• Proficient in Terraform, CloudFormation, or Pulumi to manage immutable infrastructure.

Nice To Haves

• Specialized experience operating and tuning Solr or Elasticsearch at scale.
• Strong understanding of TCP/IP, Load Balancing (ELB/ALB), and Service Mesh (Istio/Linkerd).
• Experience with Kafka, Cassandra, or Postgres in a distributed environment.

Responsibilities

• Designing and implementing the next generation of our telemetry and alerting systems.
• Defining SLOs/SLIs and ensuring our monitoring strategy captures the true health of the user experience.
• Reducing operational load through software; if you have to do it twice, you’ll want to automate it.
• Partnering with App Dev teams to influence the "design for reliability" phase of the software development lifecycle.
• Acting as a technical lead for junior members and off-shore partners, providing guidance on runbook development and disaster recovery.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed