Site Reliability Engineer

Teraswitch•Pittsburgh, PA

About The Position

Teraswitch is on a mission to provide the highest performance, lowest latency bare metal servers in the world. With 20 datacenter locations around the world, Teraswitch has served thousands of customers across 185 countries with our solutions. Founded by Brendan Mannella, Teraswitch is one of the largest privately-held infrastructure companies in the world. We’re looking for an experienced Site Reliability Engineer (SRE) to take ownership of our production systems’ availability, latency, performance, and capacity. In this role, you’ll apply your expertise in automation, monitoring, and resilient system design to maintain and improve our critical, large-scale infrastructure. Although the focus of this role is SRE work, there’s room to grow into other areas depending on your strengths — whether that’s platform engineering, networking, or data system architecture.

Requirements

6+ years of relevant work experience in systems or infrastructure roles
Strong experience with Ansible
Experience with Prometheus, Grafana, and related monitoring tools
Solid understanding of networking and Linux-based systems
Hardware knowledge and experience managing physical or cloud-based fleets

Nice To Haves

Knowledge of Kubernetes
Experience with Blockchain is a plus
Familiarity with the HashiCorp stack: Nomad, Consul, Vault
Experience with HAProxy or similar load balancing software
Programming experience in Go, Rust, or Python is a plus

Responsibilities

Respond to customer support requests and participate in our 24/7 support rotation
Maintain internal documentation and deployment playbooks
Modify and test server configurations, then deploy to production
Monitor infrastructure and respond to alerts
Automate tasks using tools like Ansible, Terraform, and Nomad
Contribute to internal tooling and platform improvements
Stay current with changes in the protocols and tooling we support
Other duties as assigned