Site Reliability Engineer

S&P Global • Princeton, NJ

166d • $90,000 - $122,000

About The Position

The IT Operations team at S&P Dow Jones Indices (S&P DJI) is tasked with owning and maintaining the Production IT systems that underpin S&P DJI's index platforms and applications, ensuring their high availability. The team prioritizes service availability, service request management, and continuous improvement of support processes through collaborative engagement with business stakeholders, operations, infrastructure, and development teams. Additionally, the team is involved in critical activities such as incident management, emergency response, change management, problem management, and capacity planning to support the robustness of S&P DJI's index platforms.

Requirements

• 4 years of experience in SRE, DevOps, or platform engineering roles.
• Bachelor's degree in Computer Science or similar field of study.
• Proven expertise in Datadog APM, DBM, logging, and infrastructure monitoring.
• Strong programming skills in Java and Python.
• Hands-on experience with AWS, including operational management of core services.
• Experience with CI/CD pipelines and container orchestration technologies.
• Familiarity with ITSM tools (ServiceNow, PagerDuty).
• Understanding of observability best practices, log correlation, and distributed tracing.
• Excellent troubleshooting, documentation, and communication skills.

Nice To Haves

• Datadog certifications (APM, Logs, Fundamentals).
• Exposure to other monitoring tools like Splunk, Dynatrace, or ELK.
• Knowledge of Agile/Scrum and globally distributed team collaboration.
• Experience with Index/Benchmarks, Asset Management, or Portfolio Investment.

Responsibilities

• Design, implement, and manage end-to-end observability using Datadog APM, DBM, log pipelines, synthetic monitoring, and AI-driven alerting.
• Maintain production monitoring, respond to incidents, and lead root cause analysis using Datadog, Splunk, and ELK.
• Enhance automation and testing frameworks using Java, Spring Boot, Selenium, Cucumber, Playwright, and Jenkins.
• Operate AWS services including EC2, ECS, RDS, S3, DynamoDB, and Secrets Manager.
• Contribute to CI/CD practices and containerization technologies.
• Integrate monitoring with PagerDuty and ServiceNow for incident workflows.
• Participate in post-incident reviews, disaster recovery testing, and SRE process improvements.

Benefits

• Health care coverage designed for the mind and body.
• Generous time off helps keep you energized for your time on.
• Access a wealth of resources to grow your career and learn valuable new skills.
• Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Best-in-class benefits for families.
• Retail discounts and referral incentive awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees