Site Reliability Engineer

iCIMS • Holmdel, NJ

127d • $100,000 - $140,000 • Hybrid

About The Position

We are seeking a skilled Engineer, Site Reliability (SRE) to contribute to the reliability, scalability, and performance of our multi-cloud SaaS platform serving thousands of customers worldwide. This role involves hands-on technical work in incident response, system monitoring, automation, and continuous improvement of our platform reliability. The successful candidate will work within a global SRE team to ensure optimal system performance and customer satisfaction.

Requirements

• 4+ years experience in SRE, DevOps, or Infrastructure Engineering
• Hands-on experience with AWS (required) and Azure (preferred)
• Strong Linux system administration skills
• Experience with monitoring tools (New Relic, Grafana, Prometheus)
• Scripting skills in Python, Bash, or similar
• Knowledge of databases (SQL Server, PostgreSQL, MongoDB)

Nice To Haves

• SaaS experience in a global environment
• Authentication and identity management systems knowledge
• Cloud certifications (AWS, Azure, or Google Cloud)
• Infrastructure-as-code tools (Terraform, CloudFormation)

Responsibilities

• Monitor multi-cloud infrastructure (AWS, Azure, GCP) using New Relic, Grafana, and Sumo Logic
• Maintain reliability of AWS resources, Auth0/Okta authentication, databases, and legacy applications
• Implement monitoring, alerting, and dashboards for assigned systems
• Respond to alerts and incidents within SLA timeframes
• Perform root cause analysis and document findings
• Create and maintain runbooks and troubleshooting procedures
• Participate in 24/7 on-call rotation
• Develop scripts to reduce manual operational overhead
• Build monitoring and alerting solutions
• Support infrastructure-as-code initiatives
• Implement automated remediation where possible
• Contribute to team knowledge base and mentor junior engineers

Benefits

• Medical, dental, vision insurance
• 401(k) plan
• Dependent care benefits
• Short term and long-term disability insurance
• Life and AD&D insurance
• Bonding and parental leave
• Mindfulness resources
• Open vacation policy
• Sick days
• Paid holidays
• Quiet hours each workday
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree