Site Reliability Engineer (USA Only - 100% Remote)

Close

113d

About The Position

You will be joining the Infrastructure Team at Close. This team builds and maintains the platform that runs all Close systems (and do we have a lot of those). Work with us and you’ll be working with: Multi-terrabyte MongoDB, PostgreSQL, and Elasticsearch clusters, Telemetry systems built on Grafana’s LGTM stack and ClickHouse processing over 130 TB per month, Multiple Kubernetes clusters running tens of thousands of pods, Github Actions & ArgoCD powered CI/CD that can go from merged, to production, to rolled back in 10 minutes, A system that is stable, up to date, and hasn’t needed scheduled downtime in 4 years.

Requirements

• Senior 1 & 2 level candidates should have 5+ years of experience building modern infrastructure systems.
• Staff level candidates should have 8+ years of experience.
• You have been the final point of escalation in the support of mission critical production systems.
• You are familiar with some of the following technologies: AWS, Terraform, Kubernetes, Ansible, MongoDB, PostgreSQL, Elasticsearch.
• You have a strong grasp of common networking and data transfer protocols such as DNS, HTTP, TCP.
• You are able to speak and write in English.
• You are located in the USA (ET, CT, MT, PT).

Nice To Haves

• Contributed open source code related to our tech stack.
• Have experience maintaining very large databases.
• Has been through a successful disaster response.
• Have experience with multi-region architectures.
• Have run MLOps systems.
• Experience scaling Temporal.

Responsibilities

• Fully automating our database’s lifecycles with Argo Workflow
• Eliminating all static credentials where they may be
• Reducing downtime and disruption due to maintenance or disaster to new lows
• Help us improve our multi-region disaster recovery system.

Benefits

• Competitive compensation including an organization-wide goal-based bonus.
• Paid Time Off: ~5 Weeks PTO upon joining + Winter and Summer Holiday Breaks. Each year with the company, you’ll receive 2 additional PTO days.
• 80% Work Option: Work with your manager to choose between working 5 day weeks (standard full-time) or 4 day weeks @ 80% pay.
• Paid Parental Leave for primary and secondary caregivers.
• Sabbatical: After 5 years with the team, you’re eligible for a 1 month paid sabbatical.
• Healthcare (US residents): Medical, Dental, Vision with HSA option (US residents), Dependent care FSA (US residents).
• 401k (US residents): We match 6% contributions with immediate vesting.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior