Site Reliability Engineer (SRE)

Comcast • Daytona Beach, FL

1d • $114,998 - $180,338

About The Position

As a Site Reliability Engineer (SRE), you will be part of the SRE team within the CONNECT OpTek team. Our team is responsible for the development and support of multiple tools and applications used by Comcast field technicians to diagnose and troubleshoot issues within the Comcast nation-wide network. Comcast’s Technology, Product & Experience (TPX) organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. As a Site Reliability Engineer (SRE), you will be part of the SRE team within the CONNECT OpTek team. Our team is responsible for the development and support of multiple tools and applications used by Comcast field technicians to diagnose and troubleshoot issues within the Comcast nation-wide network. The SRE team is responsible for maintaining the existing systems, supporting our development teams, and implementing innovative solutions. You will work alongside software developers, testers, and project managers. Your responsibilities will span the entire product life cycle, from requirements gathering, to development, to deployment, and operations support. You will be responsible for several things, including: Providing Infrastructure as Code solutions for a small cohesive group within Comcast Using Terraform to configure AWS Infrastructure, Kubernetes cluster provisioning and application provisioning Working with and supporting developers to help maintain/define best practices Configuring, watching, tuning and responding to monitoring events Supporting an on-call rotation with the SRE team Maintaining and improving CI/CD pipelines using Concourse and GoCD Supporting corporate initiatives (e.g., security hardening) Having a good time learning and working with the people on the team

Requirements

• Experience with Cloud Providers and configuring Infrastructure AWS
• Kubernetes Experience
• Experience with CM Tools, such as Terraform and Ansible
• Docker
• Monitoring systems (Prometheus/AlertManager/Grafana)
• Git
• Experience with CI/CD Tools ECS/ECR
• Bachelor's Degree (Required)
• While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
• 5-7 Years Relevant Work Experience

Nice To Haves

• Scripting experience with bash and python 3
• Experience troubleshooting applications and networking (Java, Angular, VPC’s Firewalls etc)
• Scripting (Bash/Python)
• Concourse/GoCD
• Understanding distributed systems and how the pieces fit together.

Responsibilities

• Develop solutions for a wide range of difficult applications, problems or procedures.
• Interpret internal/external business issues and recommend complete solutions based on best practices and proven technologies.
• Work with members of cross-functional teams, third party vendors, company product managers, and marketing teams to deliver quality products in a timely fashion that meet defined requirements.
• Provide technical leadership and mentorship.
• Diligent about recording/documenting development and production support activities and tasks in our ticketing tool.
• Ensure that project requests are properly accepted into the SRE engineering team, are worked in a timely and efficient manner, are of high quality, and smoothly follow the DevOps life cycle – continuous innovation, feedback, and improvement.
• Deploy new systems and software and conduct appropriate testing to ensure successful deployment.
• Determine the necessary test coverage and plans as part of the deployment strategy.
• Other duties and responsibilities as assigned.
• Occasional on-call support is required.

Benefits

• Medical & Dental
• 401(k) Savings Plan
• Generous paid time off
• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
• Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees