Site Reliability Engineer Sr.

PNC

68d • $97,500 - $132,500

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Site Reliability Engineer Sr. within PNC's Technology organization, you will be based in Pittsburgh, PA or Strongsville, OH. This position is primarily based in a location within PNC’s footprint. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

• 3+ years of relevant / direct industry experience.
• A university / college degree, or a comparable combination of education, job specific certification(s), and experience.

Nice To Haves

• Application Development
• Business Management
• Customer Solutions
• Design
• Group Problem Solving
• Process Improvements
• Release Management
• Software Solutions
• User Experience (UX) Design

Responsibilities

• Identifies and establishes ways of stabilizing environments and sites while assessing opportunities to drive engineering stability through the analytics and metrics.
• Responsible for site design consulting, platform management, and capacity planning.
• Defines, creates, and ensures that robust dashboards and monitoring systems are implemented.
• Identifies, coordinates, and implements SLAs and SLOs through the use of established robust monitoring for applications, service sites and platforms.
• Leads in analyzing metrics from operating sites and applications to assist in performance tuning and fault finding.
• Troubleshoots priority incidents and participates in blameless post-mortems.
• Understands our stack to optimize complex systems and user interactions, such as how code is deployed, configured, and monitored.
• Engages in testing strategy approaches and results, complex incident response and root cause analysis efforts.
• Mentors and trains junior team members on best practices for infrastructure management and disaster recovery.

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• A robust wellness program with financial incentives
• Paid time off including maternity and/or parental leave, up to 11 paid holidays each year, 8 occasional absence days each year, and between 15 to 25 vacation days each year depending on career level and years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees