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Takes ownership and responsibility in the end-to-end resolution of complex problems and technical design gaps. Drives improvement initiatives that support the overarching global reliability of the company's systems, including capacity planning, failover strategies, performance improvements, reduction of Mean Time to Awareness/Resolve and postmortems. Provides technical solutions including specifying of requirements, functional decomposition, analysis, development and testing for current, new and major programs. Leverages critical thinking to improve best practices and provides enterprise-level recommendations that ensure reliability and resiliency. Advises and mentors junior engineers.
