Site Reliability Engineer Intern

Oracle•Redwood City, CA

5d•$20 - $53

About The Position

Oracle Cloud Service Center You will be joining the OCSC (Oracle Cloud Service Centre) as an SRD (site reliability developer). Your job role will be helping Oracle ensure the availability of cloud services 24x7x365. You will leverage excellence in communication, technical/business analysis, problem solving and attention to detail to methodically resolve issues. OCSC Mission: Safeguard all SaaS services by preventing problems; and when problems do occur, solving them quickly and completely. The Oracle Cloud Service Centre monitors and responds to Service Events that are impacting our SaaS customers' ability to use their services 24x7x365. What You'll Do Join a fun and flexible workplace where you'll enhance your skills and build a solid professional foundation. You will be working in a dev ops team, experiencing both development and operations. As a Cloud Service Centre Site Reliability Developer Intern you will be involved with: Operations Administer production servers/services and test system health Offer mitigation paths to accelerate the process of system recovery Work with system monitoring and alerting tools to identify trouble source Execute defined SOPs to avoid or reduce event impact duration Undertake Incident Command training and experience working on an on-call rotation Development Fulfill tickets from internal customers related to the management of the Oracle Cloud Platform Develop scripts to enhance cloud reliability and/or automation Participate in an agile development scrum to fulfil user stories Define your own sprint goals and collaborate on the outcomes of Oracle Cloud Service Centre initiatives and quarterly objectives Coordinate with other scrum teams to fulfil the development objectives set out for the Oracle Cloud Service Centre. Embedding within other development teams. Using tools to show key performance indicators within the business to ensure targets are met.

Requirements

Students that have an expected graduation date between Dec 2026 and May 2027
Studying for a University degree in Computer Science, IT, or Technical based disciplines
Reside in the United States and attend a university in the US.
Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc.
Articulate - strong presentation skills
You will be Tech savvy and have a passion for technology, particularly development
Interest in programming, cloud technology, servers and data centers
Demonstrated ability to plan and manage tasks and follow-up actions
High energy, confident, outgoing, and proactive
Creative

Responsibilities

Administer production servers/services and test system health
Offer mitigation paths to accelerate the process of system recovery
Work with system monitoring and alerting tools to identify trouble source
Execute defined SOPs to avoid or reduce event impact duration
Undertake Incident Command training and experience working on an on-call rotation
Fulfill tickets from internal customers related to the management of the Oracle Cloud Platform
Develop scripts to enhance cloud reliability and/or automation
Participate in an agile development scrum to fulfil user stories
Define your own sprint goals and collaborate on the outcomes of Oracle Cloud Service Centre initiatives and quarterly objectives
Coordinate with other scrum teams to fulfil the development objectives set out for the Oracle Cloud Service Centre
Embedding within other development teams.
Using tools to show key performance indicators within the business to ensure targets are met.

Benefits

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance