Site Reliability Engineer III

JPMorgan Chase & Co. • New York, NY

2d

About The Position

As a Site Reliability Engineering at JPMorgan Chase within the Enterprise
technology, liquidity risk team, you are the non-functional requirement owner
and champion for the applications in your remit. You are a key influencer in
your team’s strategic planning, driving continual improvement in customer
experience, resiliency, security, scalability, monitoring, instrumentation, and
automation of the software in your area. You act in a blameless, data-driven
manner and navigate difficult situations with composure and tact.

Requirements

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Advanced SRE knowledge and a proven track record implementing SRE practices across application and platform teams (including avoiding common pitfalls)
• Experience leading technologists to resolve complex, firmwide technology issues
• Ability to influence team culture by championing innovation and change
• Experience hiring, developing, and recognizing talent
• Proficiency in at least one programming language, with preference for JavaScript, Go, or Python
• Hands-on experience with CI/CD tools (e.g., Jenkins, GitLab, Terraform)
• Experience with containers and orchestration (e.g., Docker, Kubernetes, ECS)
• Troubleshooting experience with common networking technologies and issues
• Strong fundamentals across modern architectures and observability, including GraphQL (schema design, federation/supergraph), event-driven systems (Kafka concepts like partitions/consumer groups, DLQs, replay), microservices patterns (API gateways/routers, CQRS/event sourcing), and end-to-end telemetry using OpenTelemetry (metrics/logs/traces)

Nice To Haves

• Strong hands-on ability to code and troubleshoot, with solid data fluency

Responsibilities

• Lead SRE adoption across teams, balancing feature delivery with efficiency and system stability
• Partner with peers and senior stakeholders to align on reliability goals and make trade-offs that improve outcomes
• Set and track reliability and stability metrics, and use data to drive measurable improvements
• Build a continuous-improvement culture by collecting real-time feedback and turning it into customer-impacting changes
• Coordinate with other teams to share solutions and prevent duplicated work
• Run blameless, data-driven post-mortems and regular debriefs to turn incidents (and wins) into learning
• Coach and develop entry- to mid-level engineers through hands-on guidance and feedback

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees