Site Reliability Engineer II

Axon•Boston, MA

4h•Hybrid

About The Position

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As an engineer on the APX SRE CloudOps team, you will spend a significant portion of your time writing code. Our team builds the Zero Touch Platform, an internal automation platform built with Golang and Temporal (a workflow orchestration engine) that eliminates manual operational toil at scale. You will develop workflows, APIs, and services that replace what previously required human intervention with reliable, tested automation. You will also participate in on-call rotations and incident response. Understanding production firsthand gives you the context to build automation that solves real problems. This role combines significant software development with standard DevOps configuration and production ownership. Location - This role is based out of our Seattle or Boston office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Requirements

This position involves handling of classified federal data; under federal regulations, it is open to U.S. citizens only.
5+ years of applicable experience.
Experience managing cloud platforms such as Azure, AWS, or similar.
Experience using managed languages such as Python, Go, C#, Java, or similar.
Experience operating in Kubernetes platforms like AKS, EKS, or similar.
Experience utilizing CI/CD platforms to automate provisioning infrastructure, software builds, tests, and releases.
Experience using observability tools such as APM, logging, and metrics to assist with debugging issues.
Experience using Infrastructure as Code tools for provisioning infrastructure such as Terraform, AWS CloudFormation, or similar.
Builder-operator mindset with proven production ownership (uptime, SLOs, on-call, incident leadership).
Empathy to support the needs of software engineers.

Responsibilities

Develop Temporal workflows and Go services on the Zero Touch Platform that automate cloud operations at scale.
Write code that is performant, maintainable, clear, and concise. Participate in code review, design reviews, and CI/CD.
Build robust, easy-to-use foundational platforms and tools that enable engineering teams to provision services rapidly, consistently, securely, and cost-effectively.
Participate in on-call rotations and incident response. Use operational experience to identify and prioritize the next automation targets.
Debug and resolve issues in cloud-native distributed systems.
Influence and educate the engineering organization to adopt new and improved architectural patterns.
Provide robust documentation for use by engineers to promote self-service.
Take calculated risks, champion new ideas, and cultivate your craft.