Site Reliability Engineer - Data Center

Amdocs • Plano, TX

8d • Hybrid

About The Position

We are seeking an experienced Site Reliability Engineer (SRE) to join our Data Center Engineering team at Level 3. This role requires a technically strong and operationally mature engineer who will help design, scale, and maintain the reliability of our physical and virtual data center infrastructure. As a Level 3 SRE, you will be a technical leader responsible for ensuring system uptime, optimizing capacity and performance, and contributing to long-term infrastructure resiliency.

Requirements

• Bachelor’s degree in Computer Engineering, Electrical Engineering, Information Technology, or a related technical field.
• 4-7 years of experience in database administration and operations.
• Experience participating in or leading incident response and postmortem analysis processes.
• Experienced PostgreSQL Database Administrator managing production and non-production PostgreSQL environments.
• Skilled in backup and recovery, replication, performance tuning, and high availability.
• Proven ability to troubleshoot critical issues, automate DBA tasks, and ensure database reliability.
• 4+ years of hands-on PostgreSQL administration experience.
• Strong SQL and PL/pgSQL expertise; experience with database optimization and indexing.
• Hands-on experience with backup, recovery, and HA solutions.
• Strong proficiency in Linux and Debian environments.
• Proficiency in scripting for database automation.
• Excellent analytical, problem-solving, and troubleshooting skills.
• Strong communication skills for cross-team collaboration.

Nice To Haves

• Previous exposure to hybrid environments integrating on-premise data centers with public or private cloud platforms is desirable.
• Understanding of Oracle and MySQL databases is a plus, but not mandatory.

Responsibilities

• Design, implement, and maintain PostgreSQL databases, including schema design, indexing strategies, query optimization, logical/physical replication, hot standby failover, and load balancing.
• Develop and execute backup and recovery strategies, including pg_dump, pg_basebackup, WAL archiving, point-in-time recovery (PITR), and disaster recovery planning.
• Monitor and optimize database performance, resource utilization, and storage growth using pg_stat_statements, EXPLAIN ANALYZE, pg_top, and Prometheus/Grafana dashboards; proactively troubleshoot performance bottlenecks.
• Ensure database security through role-based access control (RBAC), audit logging with pgaudit, and compliance with regulatory standards.
• Implement high availability (HA) and disaster recovery (DR) solutions using Patroni, streaming replication, synchronous/asynchronous replication, and failover orchestration.
• Plan and execute database version upgrades and apply security or performance patches with minimal downtime, ensuring data integrity and compatibility checks.
• Collaborate with application teams, BI developers, and ETL engineers to support data pipelines, optimizing queries, and workflow performance.
• Implement monitoring and alerting solutions using Prometheus, Grafana, Zabbix, or Nagios to track database health, query latency, and resource usage.
• Manage database user accounts, roles, and privileges to enforce security policies and regulatory compliance, including sudo/OS-level permissions for critical operations.
• Conduct capacity planning, workload forecasting, and index/partition tuning to handle anticipated growth and high-concurrency workloads.
• Automate database maintenance tasks using Python, Bash, or Ansible scripts, including schema migrations, routine checks, and patch deployment.
• Document procedures, configurations, operational runbooks, and PostgreSQL best practices for team knowledge sharing.
• Mentor and guide team members on PostgreSQL internals, replication setups, and performance tuning techniques.
• Evaluate and recommend new database tools, extensions (like TimescaleDB, pg_stat_statements), and best practices to improve efficiency, scalability, and resilience.

Benefits

• You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development
• Join us in our expanding organization, with ever growing opportunities for personal growth and one of the highest scores of employee engagement in Amdocs!
• We provide stellar benefits that range from health insurance to paid time off, sick leave, and parental leave!
• Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees