Site Rel Engineer

PNC•Pittsburgh, PA

1d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Site Reliability Engineer within PNC's Technology organization, you will be based in Pittsburgh, PA. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Designs and develops systems that are resilient and highly performant at tremendous scale. Partners to develop engineering toolset to drive stability & automation. Assesses opportunities to drive engineering stability through the analytics and metrics. Develops and implements automated and sustainable monitoring and alerting sites to ensure the availability and performance of critical applications. Collaborates cross-functionally to gather and analyze metrics from operating sites and applications to assist in performance tuning and fault finding as well as improve scalability and reliability metrics. Troubleshoots incidents and participates in testing approaches and test strategy results. Performs analytics on previous incidents and usage patterns to better predict issues and take proactive actions. Identifies opportunities to evangelize adoption for greater self-healing and resiliency patterns. Provides operational support and engineering for multiple large-scale distributed software applications. Partners with technology teams across the enterprise to establish Site Reliability Engineering best practices and automated solutions with a focus on operational excellence. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Application Development
Business Management
Communication
Customer Solutions
Design
Group Problem Solving
Problem Solving
Process Improvements
Release Management
Software Solutions
User Experience (UX) Design
Analytical Thinking
Application Design
Architecture
Application Maintenance
Application Testing
IT Standards, Procedures & Policies
Software Process Improvement (SPI)
Software Reliability Management
System Testing
Technical Troubleshooting

Responsibilities

Designs and develops systems that are resilient and highly performant at tremendous scale.
Partners to develop engineering toolset to drive stability & automation.
Assesses opportunities to drive engineering stability through the analytics and metrics.
Develops and implements automated and sustainable monitoring and alerting sites to ensure the availability and performance of critical applications.
Collaborates cross-functionally to gather and analyze metrics from operating sites and applications to assist in performance tuning and fault finding as well as improve scalability and reliability metrics.
Troubleshoots incidents and participates in testing approaches and test strategy results.
Performs analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
Identifies opportunities to evangelize adoption for greater self-healing and resiliency patterns.
Provides operational support and engineering for multiple large-scale distributed software applications.
Partners with technology teams across the enterprise to establish Site Reliability Engineering best practices and automated solutions with a focus on operational excellence.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

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