Site Operations Specialist

Intel • Austin, TX

9h • Onsite

About The Position

The Site Operations Specialist is responsible for delivering high-quality, integrated facility services at a site or sub-region, acting as the program manager for the Integrated Facilities Management (IFM) program. This role manages relevant contracts and suppliers for core employee services-including but not limited to IFM, transportation, cafeterias, and building services-and oversees the day-to-day activities of on-site contractors. The Site Operations Lead interfaces with customers, internal operations teams, and facility occupants to ensure services and assets are operated and maintained according to service level agreements (SLAs), compliance requirements, and organizational standards. The position works closely with internal stakeholders such as the Chief Engineer, Project Managers, System Owners, EHS, and Security, supporting operational excellence, strategic initiatives, and maintaining financial accountability.

Requirements

• Bachelor's degree in a related field or 7+ years of related experience in lieu of the degree

Nice To Haves

• Strong analytical thinking skills-able to identify trends, insights, and make informed decisions
• Demonstrated financial acumen in budget tracking, forecasting, and cost analysis
• 5+ years of experience as Facilities Manager, Assistant Facilities Manager, Chief Engineer, Site Manager or Assistant Site Manager.

Responsibilities

• IFM Program Management: Serve as the on-site program manager for the IFM program, coordinating vendor performance and ensuring execution aligns with SLAs and service expectations. Collaborate with internal teams to deliver IFM services and drive operational alignment and efficiency.
• Day-to-Day Operations: Oversee daily contractor activities on-site, supervise projects executed through contractors (internally and externally funded), and interface with customers to guarantee the consistent operation and maintenance of services and assets. Support strategic initiatives to maximize efficiency across all service areas.
• Campus and Building Maintenance: Oversee maintenance services for campus/building structures, including roofs, walls, landscape, hardscape, pavements, facade cleaning, pest control, and structural upkeep programs, leveraging IFM suppliers. Represent scope areas in infrastructure projects from positioning to room acceptance.
• Incident Management: Manage incident response and communication activities to prevent service interruptions and ensure continuity of operations. Develop proactive planning and escalation protocols to minimize disruptions.
• Compliance and Auditing: Ensure facilities, procedures, and service programs comply with all applicable regulations and agency audits. Conduct regular audits of, equipment fixtures, and systems to maintain contractual requirements and consistency with global standards. Maintain audit readiness at all times.
• Project Management: Provide project management for site services, including requirements gathering, assessments, defining milestones, timelines, deliverables, and quality standards. Supervise renovation roadmaps and participate as subject matter expert for green field developments, mergers, and acquisitions.
• Financial Oversight: Monitor site operational budgets, capital equipment, and expense budgets. Track accruals, forecasting, and cost analysis to maximize efficiency and hold teams accountable to financial targets. Collaborate with stakeholders to ensure budget alignment for IFM services, repairs, and maintenance. Demonstrate strong financial acumen in operational decision-making.
• Stakeholder Engagement: Partner with internal teams and external partners to engage with facility occupants, address needs, and ensure proper asset assignment and usage. Build collaborative relationships across all levels and functions, demonstrating excellent interpersonal abilities.
• Change Management and Communication: Develop and help execute comprehensive change management strategies and communication plans related to projects and services, ensuring smooth transitions and stakeholder understanding.
• Vendor Coordination: Manage third-party vendors and suppliers to deliver high-quality employee services, using performance indicators and supplier scorecards to measure and drive excellence.

Benefits

• We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock bonuses, and benefit programs which include health, retirement, and vacation.
• Find out more about the benefits of working at Intel .

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level