Site Operations Manager
About The Position
Stratosphere Quality is a leading 3rd-party quality assurance and staffing company, providing inspection, testing, and operational services to top manufacturing clients across North America. We pride ourselves on teamwork, integrity, and continuous improvement—and we want you to grow with us! Why You’ll Love This Role: Lead and develop a high-performing operations team Work with top-tier clients in manufacturing and quality assurance Gain exposure to strategic operations and resource planning Opportunity to implement best practices and process improvements Supportive, collaborative company culture
Requirements
- Degree in Manufacturing, Engineering, Business, or equivalent experience
- 3+ years managing salaried and hourly personnel
- Strong organizational and project management skills
- Excellent written and verbal communication skills
- Knowledge of corporate budgeting and financial management
- Experience managing customer and employee relations
- Proficiency in Microsoft Office Suite
- Flexibility to work hours based on business needs
Responsibilities
- Oversee on-site operations to ensure efficiency, profitability, and customer satisfaction
- Allocate resources (equipment & personnel) based on customer demand and forecasts
- Monitor resources to meet margin and profit goals
- Identify and pursue new business opportunities
- Ensure best practices are implemented and understood at all levels
- Provide ongoing training and development for your team
- Manage customer requirements and expectations
- Investigate and resolve operational issues and non-conformances
- Prepare reports and maintain compliance with safety, quality, and company policies
- Perform additional duties as assigned to support site success
Benefits
- Training – On the Job Training Provided
- Vacation Time – Start accruing PTO on Day One
- Benefits – Medical, Life Insurance, & 401k
- Advancement Opportunities – Eligible after just 90 days
- Referral Program – Earn $200 per referral!
- SQ ROCs and President’s Club – Be rewarded for your hard work
- Shutdown Savings – Save wages for a rainy day
- Reimbursement Program – New equipment on us!
- New Tech – Learn and work with the newest technology platforms
- Travel Opportunities – Visit customer sites from coast to coast
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees
