Site Operations Manager

NABIS•Woodlake, CA

1d•$75,000 - $80,000•Onsite

About The Position

Nabis is seeking a resourceful, systems-minded Site Operations Manager to join our Rochester warehouse. This role is for a true operator. Someone who asks questions, thinks through edge cases, and continuously fine-tunes the machine. You’ve built while in motion, and you’re energized by ambiguity rather than slowed down by it. This is a hands-on, full-time role that requires flexibility, resilience, and grit. You’ll own the day-to-day rhythm of the warehouse while also shaping how that rhythm evolves. Success in this role means deeply understanding our processes and customer needs—and then challenging how we execute against them. The ideal candidate has operated in high-growth environments. Whether at a startup, a scrappy regional operator, or a company scaling in real time. You’ve built systems from scratch, tested assumptions others take for granted, and thrive when the playbook is incomplete or needs to be rewritten. You’re cross-functional by nature, comfortable operating under pressure, and able to bring a team along as things change quickly.

Requirements

Experience operating in a startup, high-growth, or resource-constrained environment; comfortable building systems from the ground up
Systems-oriented mindset—focused on solving root causes and documenting learnings
Naturally inquisitive; you question existing processes and propose better alternatives
Experience running operational experiments (A/B testing, pilots, iteration based on data)
High EQ and low ego—you’re willing to jump in wherever needed and lead by example
Strong communicator across all levels, from frontline associates to senior leadership
2+ years managing teams of 30+ in warehouse, logistics, or high-throughput environments
Proven ability to drive and influence KPIs by understanding underlying levers
Data-literate—comfortable pulling data, building simple models, and making decisions independently
Familiarity with ERP, WMS, or similar operational tools, with a track record of driving adoption
Experience designing or overhauling SOPs, not just maintaining them
Background in supply chain, project management, or quantitative analysis (formal or self-taught)
Must be 21+ and available on-site Monday–Friday
Ability to lift 50 lbs. and move throughout the warehouse
Cannabis industry experience is a plus; curiosity about a complex, regulated, fast-moving industry is essential

Responsibilities

Partner closely with the New York Operations Director, Supervisors, and Associates to keep inbound and outbound operations running smoothly—and proactively flag when the current approach isn’t working
Track daily performance and lead with coaching first, developing team capability rather than managing to metrics alone
Own SLA compliance by monitoring volume and solving bottlenecks before they escalate
Drive market OKRs and KPIs (DOTIF, quality of service, inventory accuracy), while forming and testing your own hypotheses to improve performance
Audit and evolve SOPs—taking ownership of redesigning processes that aren’t working
Build flexible, resilient staffing models that adapt to volume fluctuations
Collaborate cross-functionally with Central Ops, Engineering, Finance, and People as a peer—bringing solutions, not just problems
Communicate proactively with internal teams and external partners; ensure stakeholders are never waiting on updates
Ensure full compliance with state and federal cannabis regulations, including inventory tracking and reporting
Own vendor and supply chain relationships with a partnership mindset—negotiating, iterating, and holding partners accountable
Approach operational inefficiencies as product problems—leveraging data, tools, and process design to continuously improve performance

Benefits

You'll work at the fastest growing cannabis startup in the U.S.
Medical/Dental/Vision offered to all full-time employees: 75% of employee premium paid by Nabis
Competitive salary of $75k- $80k depending on experience along with 401k
Industry discounts at cannabis retail shops across California

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