Site Operations Manager Technical

Spahr Solutions Group•Pensacola, FL

2d•Onsite

About The Position

The Technical Services Site Manager is responsible for overseeing the performance and daily operations of all IT and Cybersecurity support services provided under the Navy Medicine Operational Training Command (NMOTC) contract. This position serves as the primary point of contact for the contractor and holds full authority to manage staff, resolve issues, and ensure contract compliance.

Requirements

10 years of DoD/DoN industry IT experience or 15 years of general IT experience.
5 years of supervisory experience supporting IT systems under DoD governance or 7 years general supervisory IT experience.
Demonstrated experience managing distributed IT operations in a government or military environment.
Ability to manage personnel, schedules, and communications across multiple sites and stakeholders.
Active Top Secret (T5 Investigation)

Nice To Haves

Preferred experience with Navy Medicine, DHA, NMCI, SIPR/NIPR networks, and MEDCOI environments.
Preferred familiarity with cloud computing services (IaaS, PaaS, SaaS) and Navy’s “Cloud First” policy.

Responsibilities

Lead and manage all contract activities related to technical services across NMOTC and its subordinate commands.
Serve as the principal liaison to Government stakeholders, ensuring clear communication and efficient operations.
Provide remote support during outages, including coverage on federal holidays or administrative closures.
Supervise IT support personnel and ensure compliance with DoD and Navy IT policies, cybersecurity standards, and procedures.
Ensure staffing coverage and quality service delivery at multiple CONUS locations, including Pensacola, San Diego, Groton, Fort Bragg, and others.
Support quality control and continuous process improvement initiatives across all technical service areas.
Respond to emergent service needs, coordinate corrective actions, and submit required reports and documentation.