Site Operations & MAC Coordinator

JLL • Seattle, WA

8d • Onsite

About The Position

The Site Operations/MAC Coordinator provides comprehensive administrative and operational support while work orders (both Facilities and MAC) and event coordination activities. This role combines day-to-day facilities operations with project management responsibilities, serving as a key liaison between clients, vendors, and internal stakeholders to ensure smooth facility operations and successful project delivery.

Requirements

• 2 years of experience in facilities coordination, operational support, relocation project management support, or similar role in a Corporate Real Estate environment
• Strong organizational skills and attention to detail with ability to multi-task
• Proficiency in Microsoft Office Suite, particularly Excel, Outlook, Google Workspace Apps, particularly Sheets, Mail, and other core applications
• Excellent written and verbal communication skills
• Ability to prioritize tasks, manage time effectively, and work both independently and as part of a team
• Excellent understanding of customer service principles
• Experience with CAD/CAFM technology with move management modules
• Experience with CMMS technology to manage, schedule, and coordinate onsite work
• Ability to work onsite full time with flexibility for travel between client locations
• Detail-oriented with ability to prioritize and manage differing business needs
• Self-motivated with ability to identify skill development opportunities and seek training
• Flexibility with work hours and travel as needed
• Talent for self-management and proactive problem-solving

Nice To Haves

• Bachelor's degree in related field(s) or related discipline(s)
• Experience working with/on Event Coordination
• Knowledge of construction or commercial real estate industry
• Familiarity with architectural drawings and furniture/space planning concepts
• Experience in facilities or property management environment
• Understanding of health and safety practices in workplace settings
• Strong interpersonal skills with ability to interact with executive level internal and external clients

Responsibilities

• Operational Support : Schedule vendor activities, manage work orders, maintain service records, support safety initiatives, and assist with budget development
• Event Coordination : Develop event scope and schedules, handle administrative tasks (minutes, agendas, reports), and manage project documentation on SharePoint sites
• Stakeholder Management : Process client requests, participate in planning meetings, initiate schedule reviews, communicate issues to leadership, and respond to routine inquiries
• Vendor Management : Coordinate vendor activities and inspections, track interactions, and facilitate meetings with stakeholders and vendors
• Documentation and Reporting : Prepare operational and event status reports, track KPIs, support close-out activities, and maintain site procedures and manuals
• Communication : Serve as liaison between clients, facility managers, vendors, and JLL leadership for both operational and event-related matters
• Administrative Support : Handle meeting coordination, document review and editing, action item tracking, and maintenance of project records across multiple platforms

Benefits

• JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
• Some of these benefits may include:
• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees