Site Operations Coordinator

CommonSpirit Health•Springfield, OH

About The Position

Community Mercy Health at Home is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received, at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch. At Community Mercy Health at Home , we strive to embody our mission of delivering hope and healing to those we serve. As the Receptionist, you will support the success of our site locations through a variety of administrative and operational functions. This includes customer and clinical support, facilities management, onboarding, employee engagement, and payroll support. You'll work independently according to organizational policies and collaborate with team members to meet site goals. Travel may be required between locations.

Requirements

High School diploma or equivalent.
Minimum of 2 years of customer service experience and 1 year experience in a medical office setting.
Strong organizational, communication, and computer skills; must be detail-oriented and self-directed.

Nice To Haves

2 years of payroll experience and prior office experience preferred.

Responsibilities

Answer incoming calls for location(s).
Provide customer and clinical support.
Manage facilities, office supplies, and ensure compliance with legal postings (e.g., OSHA).
Assist with reports management, data tracking, and administrative functions for site leadership, including employee engagement activities.
Oversee onboarding processes, including new hire orientations and maintain employee files, and track credentialing requirements.
Support payroll processes by managing reconciliations, audits, and field employee inquiries.