Site Operations Coordinator
About The Position
The Site Operations Coordinator plays a critical role in ensuring the smooth operation of the Axogen Processing Center (APC) by managing day-to-day office activities, supporting operational leadership, coordinating cross-functional requests, and helping maintain a clean, compliant, and professional workplace environment. This position serves as the central hub for administrative workflows, facility needs, office logistics, and employee/visitor support, ensuring the site operates efficiently and aligns with Axogen’s mission, values, and GMP expectations.
Requirements
- High school diploma or GED required; associate or bachelor’s degree preferred.
- Minimum 2 years of administrative, operations, or workplace coordination experience.
- Experience in biotech, medical device, manufacturing, or other regulated environments preferred.
- Strong organizational, planning, and multitasking abilities
- Excellent verbal and written communication skills.
- High attention to detail with a sense of urgency.
- Ability to handle sensitive information with professionalism and confidentiality.
- Proficiency with Microsoft Office Suite, Teams, Outlook; familiarity with systems such as Paycor, MasterControl, and Smartsheet is a plus.
- Ability to build positive relationships across all levels of the organization.
Nice To Haves
- Experience in biotech, medical device, manufacturing, or other regulated environments preferred.
- Proficiency with Microsoft Office Suite, Teams, Outlook; familiarity with systems such as Paycor, MasterControl, and Smartsheet is a plus.
Responsibilities
- Greet visitors and related deliveries to the facility.
- Serve as the primary point of contact for administrative requests, incoming communications, and onsite assistance.
- Manage daily office activities including scheduling, correspondence, supply ordering, and document routing.
- Coordinate with vendors, service providers, and contractors supporting the site.
- Draft internal communications (video boards), meeting notes, agendas, and site announcements as needed.
- Support onboarding logistics (IT/Facilities requests, welcome materials, training binders, desk setup).
- Coordinate facility-related needs such as janitorial requests, badge access, office equipment support, and meeting room setup.
- Oversee breakroom supplies, visitor management, mail handling, and resource allocation.
- Partner with Facilities and Maintenance, Environmental Health and Safety, Human Resources, Information Technology, Quality, Finance and Operations leaders to ensure timely resolution of site issues.
- Assist with communication, site logistics, and administrative tasks supporting Operations, Quality, Environmental Health and Safety, and Engineering.
- Support document control activities consistent with regulated manufacturing environments.
- Assist leadership in preparing for audits, inspections, and regulatory documentation needs.
- Help maintain office and site practices that align with GMP safety and compliance standards.
- Supports scheduling, logistics, planning, and execution of onsite and offsite meetings.
- Manage catering, materials, venue coordination and event-day logistics.
Benefits
- Health
- Dental
- Vision
- Matching 401K
- Paid Time Off
- 9 Paid Holidays + 3 Floating Holidays
- Dependent Care Flexible Spending Accounts
- Medical Flexible Spending Accounts
- Tuition Reimbursement
- Paid Parental Leave
- Paid Caregiver Leave
- Basic Life Insurance
- Supplemental Life Insurance
- Employee Stock Purchase Plan
- Disability Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
