Site Merchandiser

PetSmart • Phoenix, AZ

7h • Hybrid

About The Position

The candidate is responsible for creating category-specific e-commerce experiences, ensuring flawless execution, and maintaining key pages and experiences to drive site KPIs. The ideal candidate will have experience in site merchandising, content management, business acumen, and possess a high level of attention to detail. The candidate should also be able to work independently and as part of a cross-functional team, manage projects, provide insights and present to cross-functional teams and leadership.

Requirements

• Must possess strong business and digital acumen.
• A team player with solid interpersonal and organizational skills, a collaborative mindset, and the ability to navigate and build trust in a complex organization.
• Excellent communicator in both oral and written settings and effectively communicates with senior-level business partners.

Nice To Haves

• Minimum 1-2 years of experience in Site Merchandising, Content Management and/or E-commerce

Responsibilities

• Enhance the digital shopping journey by driving visits, clarity, clicks, and conversion across the site while improving engagement rates.
• Partner with Merchandising and Marketing to bring experiences to life on site.
• Manage and maintain pages with up-to-date assortment and content.
• Own content authoring and quality assurance to drive flawless execution.
• Leverage data, competitive analysis, and cross-category partnerships to implement strategies.
• Recap and share critical updates on a weekly/monthly/quarterly basis.
• Run the business and prioritize actions for your business based on data and insights.

Benefits

• Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
• On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
• “Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed