Site Manager 07-SC

BREEZE THRU CAR WASH LLC•Fort Collins, CO

2d•Onsite

About The Position

At Breeze Thru Car Wash, we’re committed to excellence and efficiency in car wash services. We’re on the lookout for a proactive and dynamic Site Manager to oversee our operations, lead our team, and drive exceptional customer service while ensuring smooth site operations. If you have a passion for leadership and a knack for problem-solving, we want to hear from you! As a Site Manager at Breeze Thru Car Wash, you'll be responsible for overseeing the day-to-day operations of your assigned site, including leadership of staff, site maintenance, and customer relationship management. You will work closely with multiple departments, aiming to minimize downtime, uphold product quality, and drive revenue in alignment with our Quality Policy. If you are a motivated leader with a passion for excellence and a commitment to driving success, we encourage you to apply for the Site Manager position at Breeze Thru Car Wash. Please submit your resume and a cover letter detailing your qualifications and experience.

Requirements

Must uphold our Appearance Policy. Review before applying here: Appearance Policy.
Proven leadership and management abilities.
Effective communication, problem-solving, and conflict resolution skills.
Strong organizational and critical thinking capabilities.
Proficiency in Microsoft Word and Office 365; technical skills learned on the job.
Ability to interpret safety rules, operating instructions, and write routine reports.
Mathematical skills for handling calculations and interpreting data.
Completion of Breeze Thru Car Wash Basic Training.
Requires previous experience in a supervisory role.

Nice To Haves

Experience in a similar role or industry preferred.

Responsibilities

Supervise Assistant Site Managers and Customer Service Attendants, including hiring, training, performance evaluations, and disciplinary actions.
Audit and manage employee time records to ensure accurate payroll.
Develop internal talent for future roles, such as Safety and Maintenance Representatives.
Maintain on-site employee records and celebrate milestones to boost engagement.
Train and coach staff using Breeze Thru's training models and manage site meetings.
Manage site inventory, coordinate with vendors, and oversee logistics for deliveries.
Collaborate with the Maintenance team to schedule and execute repairs.
Conduct preventative and scheduled maintenance; address unexpected equipment failures promptly.
Monitor and secure pay stations and manage cash handling.
Deliver exceptional customer service, resolve complaints, and escalate critical issues as needed.
Document and track customer service feedback, promoting sales of the Unlimited Wash Pass Program.