Store Manager - North Bend, Oregon

American Retail Services•North Bend, OR

4d•Onsite

About The Position

Are you ready to make a difference in a Convenience Retail Operation? If you have a proven knack for the retail business and a passion for leading a team to success, we may have a perfect opportunity for you. We are a combo convenience store with gas pumps, car wash, and a full-service food operation. We're more than just a convenience retailer – a community hub and a destination for customers seeking quality products and exceptional service. Our location includes a high-volume food service department and car wash, making us a one-stop destination for our customers. We're committed to creating memorable experiences and maintaining high standards across all areas of the business. We are thrilled to offer a unique opportunity for a dynamic Site Manager to join our team. This position will spearhead operations across retail, car wash, and food service departments, driving sales, managing staff, and ensuring an exceptional customer experience. You will play a critical role in maintaining operational excellence, including oversight of food safety, preparation standards, and department compliance. Your leadership will be essential in fostering a productive environment that aligns with our brand’s vision.

Requirements

Minimum of 3 years of retail management experience (multi-department or food service environment preferred)
Proven track record of achieving sales targets and KPIs
Strong leadership and team management skills across diverse operations
Experience overseeing or working within a food service operation strongly preferred
Knowledge of food safety standards, sanitation practices, and compliance requirements
Excellent communication and interpersonal abilities
Proficiency in retail management software and POS systems
Ability to analyze sales data and market trends across both retail and food service
Experience in inventory management, including food and perishable products
Familiarity with budgeting and financial planning
Ability to train and develop staff, including food service personnel
Understanding of health and safety regulations in both retail and food environments
Flexibility to work various shifts, including weekends and holidays
Strong problem-solving, multitasking, and organizational skills
Demonstrated commitment to customer service excellence
Ability to stand and walk for extended periods, up to 8 hours per day
Ability to lift, carry, and move items weighing up to 50 pounds
Ability to bend, reach, and perform physically active tasks as required in both retail and food service environments

Nice To Haves

Proven retail management experience
Food service leadership or supervisory experience preferred
Strong leadership and interpersonal skills
Results-oriented with a track record of achieving sales goals
Excellent communication and problem-solving abilities

Responsibilities

Leadership Excellence: Inspire, motivate, and manage a team across retail, food service, and car wash operations to achieve sales targets and deliver exceptional customer service.
Operations: Oversee daily site operations, including retail merchandising, inventory management, food service production, and car wash functionality.
Food Service Oversight: Ensure the food service department operates in full compliance with company procedures, including food preparation, sanitation, safety standards, and staff training. Provide direction and accountability to the Food Service Manager.
Customer Focus: Create a customer-centric culture across all departments, ensuring a welcoming and positive environment and high-quality food and service standards.
Sales Strategy: Work with leadership to develop and execute sales strategies across retail and food service to drive revenue growth and profitability.
Compliance & Safety: Maintain compliance with all health, safety, and food handling regulations across the site.