Site Manager 03-LM
About The Position
The Site Manager is the operational and cultural leader of a Breeze Thru location. You are responsible for ensuring your site runs safely, efficiently, profitably, and in alignment with our values. You will lead, coach, and grow your people; uphold product quality; minimize downtime; and ensure exceptional customer experiences. This role blends hands-on, physical work with leadership responsibilities. You will work closely with Operations, Maintenance, Training, and Support teams to protect your site’s performance and unlock the potential of your staff.
Requirements
- Must uphold Breeze Thru’s Appearance Policy (review before applying)
- Experience leading teams, ideally in a fast-paced, operational environment
- Strong communication, decision-making, and follow-through
- Ability to work weekends, holidays, and a flexible schedule as needed
- Proven leadership and management abilities.
- Effective communication, problem-solving, and conflict resolution skills.
- Strong organizational and critical thinking capabilities.
- Proficiency in Microsoft Word and Office 365; technical skills learned on the job.
- Ability to interpret safety rules, operating instructions, and write routine reports.
- Mathematical skills for handling calculations and interpreting data.
- Requires previous experience in a supervisory role.
Nice To Haves
- Mechanical aptitude is a plus but not required
- Experience in a similar role or industry preferred.
Responsibilities
- Lead Assistant Site Managers and Customer Service Attendants
- Hire, train, coach, and conduct performance evaluations
- Maintain accurate timekeeping and personnel records
- Celebrate milestones and build belief, engagement, and teamwork
- Grow internal talent for future roles
- Facilitate training using Breeze Thru’s training models; conduct site meetings
- Manage inventory, product ordering, vendors, and deliveries
- Partner with Maintenance to schedule, monitor, and verify repairs
- Conduct preventative and scheduled maintenance
- Respond promptly to equipment failures
- Oversee cash handling and pay-station security
- Deliver consistent, positive customer experiences
- Resolve complaints with professionalism and clarity
- Promote Unlimited Wash Pass memberships
- Track and document customer feedback
Benefits
- Competitive salary + performance incentives
- Flexible Time Off (FTO – Unlimited) with responsibility and communication
- Medical, Dental, and Vision insurance
- Short-Term & Long-Term Disability
- 401(k) with company match
- Employee recognition programs
- Comprehensive training and real career growth in a values-driven organization
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
11-50 employees
