Site Manager

Triumph Protection Group•Santa Clara, CA

7h•Onsite

About The Position

The Site Manager will oversee daily operations at a specific location or account and protect all company assets. Provides leadership for the assigned area; ensures delivery of quality services; manages operations efficiently and effectively to achieve service and profitability objectives. The Site Manager may also manage and/or implement security protocols related to the storage of confidential information and documents. Coaches, trains, and develops employees. Promotes client and employee retention initiatives.

Requirements

Must be able to work on site
Extensive knowledge of security protocol and procedures.
Possess current guard card and training certifications as required by the State.
Excellent management and supervisory skills.
Excellent written and verbal communication skills.
Ability to provide training on security policies and procedures.
Ability to work with confidential and classified information.
Use of computer and spreadsheet software.
Planning, organizing and leadership skills.
Oral and written communication skills.
Strong customer service and service delivery orientation.
Ability to interact effectively at various social levels and across diverse cultures.
Ability to take initiative and achieve results.
Maintaining composure in dealing with authorities, executives, clients, staff, media, and the public, occasionally under conditions of urgency and in pressure situations.
Must undergo and meet company standards for background and reference checks, and controlled substance testing.
Ability to hand multiple tasks concurrently.
Regular use of vehicle in the performance of duties, must be able to pass our insurances requirements to drive a company vehicle.
Ability to write and read English.
High school diploma or equivalent required; bachelor’s degree preferred.
Three years of related security experience required.

Responsibilities

Ensures the delivery of high-quality customer service through regular contact with clients; evaluates service quality and initiates corrective action, as necessary.
Represents Triumph Protection Group management and core values of security, service, and excellence for assigned account. Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies, and procedures.
Provides and/or implements security and security protocols for all assigned facilities and information systems.
Takes proactive steps to provide a safe and secure working environment to staff and visitors.
Provides specialized security for and monitors access to limited and restricted access areas such as inventory areas, network equipment areas, and employee files and confidential records.
Ensures scheduling is handled effectively to meet client requirements while controlling labor costs; reviews site reports to ensure post orders and client directions have been followed.
Recruits, selects, orients, trains, and develops high caliber staff in collaboration with Area management; plans, assigns, and directs work; coaches’ employees to enhance skills; carries out disciplinary actions as necessary.
Conducts regular walk-throughs and security inspections for assigned facilities.
Where government projects are involved, serves as a liaison to government agencies concerning project security; assists with security clearance processing for employees working on government classified programs.
Maintains Driver’s License required to drive company vehicles.
Performs other related duties as assigned.